Issues of connection
Ensure that you are not in tourist mode. Register an APP account for the initial login.
Make sure the feeder is properly connected to a power source.
Double-check the accuracy of the entered WIFI account and password.
Ensure that the WIFI signal is strong. For optimal performance, keep the distance
between the router and feeder under 10 meters to avoid a weak network signal.
Confirm that the red WIFI icon is blinking slowly.
Verify that WIFI and Bluetooth are enabled on your mobile phone.
If the device cannot be found during the network distribution process after a prolonged
time, perform a device reset. Turn the dial to RESET, press and hold the dial for 5 seconds
to reset the WIFI connection. You will hear two beeps, and the WIFI indicator will flash,
indicating the reset is complete. You can now proceed to add the device.
Check if your mobile phone is properly connected to the network.
Ensure that the distance between the feeder and the home router is less than 10 meters,
without any walls obstructing the signal. WIFI signals weaken significantly when passing
through partition walls, leading to unstable offline connections.
Verify that the home network is functioning correctly. If you are away from home, rest
assured that the feeder will continue to operate according to its schedule even if the
network is disconnected. Your pet's feeding routine will be maintained, so there is no
need to worry about them going hungry.
Plan and set the feeding schedule in advance before going on a trip to prevent any
interruptions caused by internet disconnections or offline equipment.
20
1.
2.
3.
4.
5.
1.
2.
1.
2.
3.
4.
A: Fail to connect to network.
B: The device cannot be found.
C: The feeder display is offline.
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