OneTouch Select User Guide

24
TROUBLESHOOTING AND DETAILED INFORMATION ABOUT YOUR SYSTEM
8 Troubleshooting and detailed information about your system
Troubleshooting
The OneTouch® Select™ Meter displays messages when there are problems with the test strip, with the meter, or when your
blood glucose levels are higher than 600 mg/dL or lower than 20 mg/dL . Messages do not appear in all cases when a problem
has occurred. Improper use may cause an inaccurate result without producing an error message.
Message What it means What to do
You may have a very low blood glucose
level (severe hypoglycemia), lower
than 20 mg/dL.
This may require immediate
treatment according to your
health care professional’s
recommendations. Although this
message could be due to a test error,
it is safer to treat rst and then do
another test.
You may have a very high blood
glucose level (severe hyperglycemia),
over 600 mg/dL.
Re-check your glucose level. If the
result is HIGH GLUCOSE again, obtain
and follow instructions from your
health care professional without delay.
Your control solution test result is
below 20 mg/dL.
Test again with control solution and
a new test strip. If the result is LOW
GLUCOSE again, Do Not use the meter.
Your control solution test result is
above 600 mg/dL.
Test again with control solution and
a new test strip. If the result is HIGH
GLUCOSE again, Do Not use the meter.
Meter is too hot (above 44°C) to work
correctly.
Wait a few minutes and insert a
new test strip. If you do not get
another TEMPERATURE ERROR
message, the meter is now within
the operating range.
Meter is too cold (below 10°C) to work
correctly.
Wait a few minutes and insert a
new test strip. If you do not get
another TEMPERATURE ERROR
message, the meter is now within
the operating range.
WARNING
LOW GLUCOSE
BELOW 20 mg/dL
WARNING
HIGH GLUCOSE
ABOVE 600 mg/dL
WARNING
CONTROL TEST
LOW GLUCOSE
BELOW 20 mg/dL
WARNING
CONTROL TEST
HIGH GLUCOSE
ABOVE 600 mg/dL
WARNING
SEE OWNER’S BOOKLET
TEMPERATURE
ERROR
TEMPERATURE
TOO HIGH
WARNING
SEE OWNER’S BOOKLET
TEMPERATURE
ERROR
TEMPERATURE
TOO LOW
WARNING
CALL CUSTOMER
SERVICE
ERROR 1
METER PROBLEM
There is a problem with the meter. Do Not use the meter.
NOTE: In this Section, screens that display ”SEE OWNER'S BOOKLET“ means you should refer to this User Guide.

OneTouch Select Specifications

General

Test Time	5 seconds
Sample Size	1 µL
Coding	No coding required
Measurement Range	20 to 600 mg/dL
Automatic Shutoff	2 minutes after last action
Operating Conditions	10 to 90% relative humidity