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h) water ingression or exposure to abnormal corrosive conditions or “run dry”
conditions;
i) any other cause which does not relate to a product defect.
2) Damage caused to the product as a consequence of use of another manufacturer’s product
usedinconjunctionwithPentairWaterandafliatecompanies.
3) Ingress of insects into the unit causing electrical malfunction is not warranted, care should
be taken to avoid this occurrence.
Spare Parts:
Spare parts are usually stocked for a reasonable period of time following last production.
Pentair Water does not warrant that spare parts will be made available for the whole of the
reasonable period and reserves its right to cease supplying spare parts or providing facilities for
repair of spare parts in circumstances which are beyond its control including the requirement
to remove spare parts from sale as a consequence of changes in the law or otherwise as it
deemst.
How to get service:
In Australia please contact 1800 664 266 In New Zealand please contact 0800 664 269
Claims under this warranty must give evidence of date of purchase, model and serial number of the
product and the claimants name, address and telephone number.
1) To obtain warranted service, you will be required to provide to either Pentair Water state
ofceorrecommendedserviceagent:-
a) the product;
b) conrmationinwritingspecifyingthenatureofyourclaim;
c) proof providing date of original purchase;
d) full contact details including name and address;
e) the serial number of the product if any.
2) Warranty service work will be denied or suspended, on equipment not readily accessible
to service personnel, that is products that are behind barriers, tiled or bricked in, installed
in roofs or second story external walls including inaccessible power points.
3) Any service of any product which is found to be faulty due to abuse, fair wear & tear, misuse
or improper installation will be charged to the owner at the service agents current servicing
hourly rate.
Limitation of implied warranties:
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Exclusion of damages:
PENTAIR WATER’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT.
ONGA SHALL NOT BE LIABLE FOR:
1) DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT,
DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT,
LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS OPPORTUNITY, LOSS
OF GOODWILL, INTERFERENCE OF BUSINESS RELATIONSHIPS, OR OTHER
COMMERCIAL LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
2) ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR
OTHERWISE.
3) ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
Effective law:
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvary
from state to state. Nothing in this warranty limits or restricts, or is intended to derogate from,
any right or remedy which the purchaser or ultimate user of the product may have pursuant to
Australian state and/or Australian federal consumer protection legislation, New Zealand Sale
of Goods Act, Consumer Guarantees Act, Fair Trading Act or any other relevant and applicable
New Zealand legislation or authority and where necessary shall so be read and construed.
Pentair Water Product Warranty (Continued)