8
Common Problems
1. It is recommended to use DC5V 2A adapter or Quick-charge 3.0 adapter. Using an adapter with
higher voltage may damage device.
2. Unable to start device, it may be caused by low power or exhausted battery, please recharge and
then start up again.
4. If there is noise from headphones, headphone's output interface may not be connected correctly,
please try to insert it again.
3.
restart.
If the system do not react or keeps crashing, hold the power button for 12 seconds to initiate forced
5. When there is no sound, try to use different pair of headphones or different cable and make sure
the system volume is set correctly.
Qualcomm aptX is a product of Qualcomm Technologies, Inc. and/or its subsidiaries.
Qualcomm is a trademark of Qualcomm Incorporated, registered in the United States and other
countries. aptX is a trademark of Qualcomm Technologies International, Ltd., registered in the United
States and other countries.
MQA (Master Quality Authenticated) is an award-winning British technology that delivers the sound of
the original master recording. The master MQA file is fully authenticated and is small enough to
stream or download.
The XM10 includes MQA technology, which enables you to play back MQA audio files and streams,
delivering the sound of the original master recording. The XM10 Now Playing screen shows green or
blue dot next to MQA logo to indicate that the unit is decoding and playing an MQA stream or file, and
denotes provenance to ensure that the sound is identical to that of the source material. It shows blue
dot to indicate it is playing an MQA Studio file, which has either been approved in the studio by the
artist/producer or has been verified by the copyright owner. It shows magenta dot, when in the USB
mode, which confirms that the product is receiving an MQA stream or file. This delivers the final
unfold of the MQA file and displays the original sample rate.
Visit mqa.co.uk for more information.
MQA and the Sound Wave Device are registered trade marks of MQA Limited © 2016
XM10 Portable Music Player
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