Troubleshooting-Continued
The subwoofer produces no sound?
o
The
subwoofer outputs
no
sound while only speaker
set
B
is
on.
Turn
on
speaker set A.
o
When
you play source material that contains no infor-
mation
in
the
LFE
channel, the subwoofer produces
no
sound.
o
Make
sure
the
speakers are configured correctly
(page 55).
o
If
the multichannel
DVD
input is selected
and
speaker
set
B is
on,
speaker set A is reduced to 2-channel play-
back, so the
subwoofer
outputs
no
sound.
o
On
the
AV
receiver, the subwoofer setting in the
speaker configuration is set to No. Set the subwoofer
setting toYes.
There's no sound with a certain signal format?
o
Check
the digital audio output setting on the con-
nected device.
On
some
games
consoles,
such
as those
that
can
play DVDs, the default setting is off.
o With
some
DVD-
Video discs,
you
need to select
an
audio
output
format
from
a menu.
Can't get 5.1-channel playback?
o
When
speaker B is turned on, speakerset A is
reduced
to 2.
I-channel
playback.
The volume cannot be set to 79?
o
When
the
subwoofer
volume level is set to a positive
(+) value, the
maximum
master volume level is
reduced
proportionally.
Noise can be heard?
o
Using
cable
ties to bundle audio cables with
power
cords,
speaker
cables,
and
so
on
may
degrade the
audio
performance, so
don't
do
it.
o
An
audio
cable
may
be
picking
up
interference. Try
repositioning
your
cables.
The Late Night function doesn't work?
o
Make
sure the source material is Dolby Digital
(page 52).
The DVD analog multichannel input doesn't
work?
o
Check
the
DVD
analog multichannel input connec-
tions
(page
29).
o To
select
the
DVD
analog multichannel input, press
the [MULTI
CH]
input
selector button (page 40).
•
Check
the
audio
output
settings
on
your
DVD
player.
About DTS signals
o
When
DTS
program material ends and the DTS bit-
stream stops, the
AV
receiver remains in DTS listening
mode
and
the
DTS
indicator remains on. This is to pre-
vent noise when you use the pause, fast forward,
or
fast
reverse function
on
your player.
If
you switch your
player
from
DTS
to
PCM,
because the
AV
receiver
does
not
switch formats immediately, you may nothear
any sound, in which case you should stop your player
for about three seconds, and then resume playback.
o With
some
CD
players,
you
won't
be able to playback
DTS
material properly even
though
your
playeris con-
nected to a digital input
on
the AV receiver. This is
usually because the
DTS
bitstream
has
been
processed
(e.g., output level, sampling rate,
or
frequency
response changed)
and
the
AV
receiver
doesn't
recog-
nize it as a genuine
DTS
signal.
In
such cases, you
may
hear
noise.
o
When
playing
DTS
program
material,
using
the pause,
fast forward,
or
fast reverse function
on
your
player
may
produce a short audible noise.
This
is not a mal-
function.
There's no picture?
o
Make
sure that all video connecting
plugs
are pushed
in
all the way (page 26).
•
Make
sure that each video
component
is properly con-
nected.
o
The
AV
receiver does
not
convert
between
formats, so
if
a video source
component
is
connected
to a compo-
nent video input,
your
TV
must
be
connected to the
component
video output (page 27).
o
On
your
TV,
make
sure that the
video
input
to which
the
AV
receiver is
connected
is selected.
Reception is noisy, stereo FM reception suffers
from hiss, or the FM STEREO indicator doesn't
appear?
o Relocate
your
antenna.
o Move the
AV
receiver away
from
your
TV
or com-
puter.
o Listen
to
the station in
mono
(page 41).
o
When
listening to
an
AM
station, operating the remote
controller may cause noise.
o Passing cars
and
airplanes
can
cause
interference.
o Concrete walls weaken
radio
signals.
•
If
nothing improves the reception, install an outdoor
antenna (page 25).
I
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