Troubleshooting
E
Symptom
Can't turn on the
TX-SR501/TX-SR501E?
Possible cause
The power cord is not com_ected.
The [POWERI switch is set to OFF (TX-SR501E
only).
External interference is atff_ctingthe TX-SR501/
TX-SR501E's digital circuitry.
Remedy
Com_ect the power cord to a suitable wall outlet
(page 24).
Set the [POWERI switch to ON (page 24).
Turn off the TX-SR501/TX-SR501 E, wait tlve sec-
onds, then try turning it on again. If that fails, discon-
nect the power cord from the wall outlet, wait five
seconds, reconnect it, then try turning it on again.
The TX-SR501/TX-SR501E
shuts down immediately The amp protection system has been activated. Contact your Onkyo dealer.
after being turned on?
The buttons on the
TX-SR501/TX-SR501E and Power supply voltage fluctuations and other
remote controller don't anomalies, such as static electricity, can inter-
work? fere with normal operation.
The TX-SR501/TX-SR501E is muted.
The TX-SR501/TX-SR501Eis not connected
properly.
The speaker cables are not connected properly.
There's no sound coming The wrong input source is selected.
from the speakers?
A pair of headphones are connected.
The input signal format is set to PCM or DTS.
The volume is set at minimum.
The speakers are configured incorrectly.
Some speakers are not used with certain listen- See page 34 for information on listening modes.
ing modes.
Check ),our connecting cables for signs of damage and
A connecting cable may be damaged, replace as necessary.
Only the front speakers are The Stereo listening mode is selected. In Stereo listening mode, only the front speakers and
working? subwoofer are used (page 34).
The center speaker is not connected properly. Check the center speaker connections (page 21 ).
The Stereo, Direct, or Orchestra listening mode The center speaker is not used with these modes
is selected. (page 34).
The center speaker is not
working or is very quiet? The volume of the center speaker is set at mini- Check the volume of the center speaker (page 27).
InUln.
The currently selected speaker configuration Check the speaker configuration (page 25).
doesn't use the center speaker.
You're listening to a mono sound source (e.g.,
Onlythe center speaker is TV or AM broadcast) and the PL lI MOVIE or Select another listening mode (page 34).
working? PL i1 MUSIC listening mode is selected, so the
sound is concentrated in the center speaker.
The surround speakers are not used with certain See page 34 for information on listening modes.
listening modes.
Surround speaker output depends on the
source material. Some material may not use the
The surround speakers are surround speakers much.
not working?
The volume of the surround speakers is set at
minimum.
The currently selected speaker configuration
doesn't use the surround speakers.
Turn off the TX4R501/TX-SR501 E, wait five sec-
onds, then try turning it on again. If that fails, discon-
nect the power cord from the wall outlet, wait five
seconds, reconnect it, then try turning it on again.
Unmute the TX-SR501/TX-SR5OIE (page 33).
Check ),our connections.
If your turntable doesn't have a built-in phono
preamp, you must connect one between ),our turnta-
ble and the TX-SR501/TX-SR501E.
If },our turntable uses an MC cartridge, you must use
a compatible phono preamp.
Check the speaker connections (page 21).
Select the correct input source (page 28).
Disconnect the headphones (page 33).
Set the input signal format to Auto (page 29).
Turn up the volume (page 28).
Check the speaker configuration (page 25).
Check the volume of the surround speakers (page 27).
Check the speaker configuration (page 25).
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