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Onkyo TX-SR501 - Remote Controller Troubleshooting

Onkyo TX-SR501
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Trou blesh ooti ng--Continued
Symptom Possible cause Remedy
The audio connecting cables at the rear of the Untangle the audio cables and position them as far
A low-frequency noise or TX-SR501/TX-SR501E are too close to the
hum can be heard? power cord. away as possible from the power cord.
The sound is too bright or
harsh and the high range is The Treble function is set too high. Adjust the Treble function (pages 29, 37).
not clear.
E
o
o
o
E
O
The subwoofer mode is set to OFF or is set
incorrectly. Check the subwoofer mode (page 25).
The volume of the subwoofer is set at mini-
The subwoofer is not work- Check the volume of the subwoofer (page 27).
lnUln.
ing or is very quiet?
Subwoofer output depends on the source mate-
rial. Some material may not use the subwoofer
much.
Select the correct input on the TV (i.e., the input to
The TV's input selector is set incorrectly, which the TX-SR501/TX-SR501E is connected).
Check your video cables and connections
The video cable is not connected properly. (pages 10 19).
There's no picture on the The TX-SR501/TX-SR501E doesn't convert between
TV or monitor? video formats. It works as a video signal switcher.
Composite video input signals are output only by
The video input and output are different for- composite video outputs. S-Video input signals are
mats.
output only by S-Video outputs. And component
video input signals are output only by component
video outputs.
Can't hear an AV compo- Select the correct input source (page 28).
nent?
The buttons on the
TX-SRS0I/TX-SRS01 E
work OK but those on the
remote controller don't?
Can't use the remote con-
troller with other AV com-
ponents?
The wrong input source is selected.
The wrong remote controller mode is selected.
There are no batteries in the remote controller.
The batteries are flat.
The batteries are installed incorrectly.
You're not pointing the remote controller at the
TX-SR501/TX-SR501E's remote sensor.
You're too far away from the TX-SR501/
TX-SR501E.
Select the correct mode (page 9).
Install new batteries (page 5).
Replace with new batteries (page 5).
Check the batteries and correct as necessary (page 5).
Point the remote controller at the TX-SR501/
TX-SR501E's remote sensor (page 5).
Use the remote controller closer to the TX-SR501/
TX-SR501E (page 5). The remote controller has a
range of approximately 16 ft. (5 meters).
Make sure that the TX-SR501/TX-SR501E is not sub-
A strong light source is interfering with the iected to direct sunshine or inverter-type fluorescent
TX-SR501/TX-SR501E's remote sensor.
lights. Relocate if necessary.
If the TX-SR501/TX-SR501E is installed in a
cabinet with colored glass doors, the remote
controller may not work reliably when the
doors are closed.
The wrong manufacturer's code has been
entered.
You're pointing the remote controller at the
wrong AV component.
You've made an r'-I ! connection but not an ana-
log RCA/phono connection.
Open the doors, or use a cabinet without colored
glass.
Try entering the code again (page 41 ).
If more than one code is provided, try them all
(page 41 ).
With some manufacturer's AV components, certain
buttons will not work as expected.
_Ib control an AV component connected via I"-I|,
point the remote controller at the TX-SR501/
TX-SR501E. _lb control an AV component that's not
connected via R I, point the remote controller at that
AV component (pages 40, 42)
_Ib use I'_ |,you must make an R ! connection and an
analog RCA/phono connection between the AV com-
ponent and TX-SR501/TX-SR501 E, even if they are
connected digitally (page 19).
46

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