Onyx DX20 User Manual

8
081320 Rev. 1
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TROUBLESHOOTING
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PROBLEM
REASON
SOLUTION
The machine cannot be operated
The battery has no power
Charge the battery
The battery fails
Replace the battery
The battery wiring is loose
Fasten the battery wiring
The main fuse blows out
Replace the fuse
The brush motor doesn’t work
The brush head is off ground
Lower the brush head
The battery meter is locked
Charge the battery
The brush switch fails
Contact service center
The brush motor fails
Contact service center
The vacuum motor doesn’t work
The squeegee is off the ground
Lower the squeegee
The vacuum motor fuse is blown
Replace the fuse
The vacuum motor wiring has failed
Contact service center
The vacuum motor fails
Contact service center
Little or no water flows out
The filter or solution hose is clogged
Clean out the solution filter
The speed of the flow knob is off
Adjust the water control knob
The screw of the water knob is loose
Lubricate and fasten screw
The recovery rate is low
The recovery tank is full
Drain the recovery tank
The recovery suction pipe is blocked
Clean the suction pipe
The recovery tank seal is damaged
Replace the seal
The vacuum motor has failed
Contact service center
The operating time is short
The battery is damaged
Replaced the battery
The battery cannot be charged
Replace the charger

Onyx DX20 Specifications

General

Brand	Onyx
Model	DX20
Category	Floor Machine
Language	English