What this Warranty Excludes. This limited warranty does not cover: (a) the cost of shipping and
handling for returned and replacement products, or damage or loss during shipment for warranty
service; or (b) any software (which is governed exclusively by the licensing terms of such software); or
(c) any Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling that is contrary to operation instructions,
neglect, acts of god, inundation, fire, water or other liquid intrusion, or force majeure; or (d) any
Product that has been damaged due to repair, alteration, or modification by anyone other than an
authorized service representative of Ooma; or (e) any Product to the extent that the problem
experienced is caused by signal conditions, network reliability or cable or antenna systems; or (f) any
Product whose identifying information has been removed, altered or rendered illegible; or (g) any
Product purchased, used, serviced, or shipped for repair from outside the United States or Canada, or
that is returned without a valid proof of purchase; or (h) any indirect or consequential harm caused as
a result of any defect or failure of the Product to properly operate, including without limitation lost
data or inability to communicate.
How to Get Warranty Service. To obtain warranty service, call Customer Support toll-free at 1-
888711-6662 (USA) or 1-866-929-6662 (Canada) for detailed information, including instructions on
how and where to return your Product and on any applicable costs associated with a repair,
replacement or exchange. You may be required to provide proof of purchase before obtaining
warranty service, and it is your sole responsibility to maintain such proof (e.g., a sales receipt).
eturned products that are determined not to be materially defective will be subject to a handling fee. If
you disagree with any of our decisions with respect to warranty service, you have the right to contest
that decision as permitted under applicable laws and regulations.
How State Law Applies. This limited warranty gives you specific legal rights. You may also have
other rights which vary from state to state.
Limitation on Liability. THIS WARRANTY IS THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT
FOR THE PRODUCT BETWEEN YOU AND OOMA. NO ONE IS AUTHORIZED TO MAKE MODIFICATIONS TO
THIS LIMITED WARRANTY AND YOU SHOULD NOT RELY ON ANY SUCH MODIFICATION. OOMA RESERVES
THE RIGHT TO CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE FOR FUTURE SALES. OOMA
DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS PRODUCTS, WHETHER EXPRESS, IMPLIED,
STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, COURSE OF DEALING, TRADE USAGE
OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. MOREOVER, OOMA SHALL NOT BE LIABLE
FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE LIMITED WARRANTY OR THE USE OR
PERFORMANCE OF ANY PRODUCT, WHETHER BASED ON CONTRACT OR TORT, INCLUDING
NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY OOMA FOR DAMAGES OF ANY NATURE,
REGARDLESS OF FORM, ACTION OR FORESEEABILITY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID
BY YOU TO US FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME STATES AND/OR
COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND/OR DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. IF SUCH IS THE CASE, TO THE
EXTENT PERMITTED BY APPLICABLE LAW, OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES
TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY.
What the FCC wants you to know
This device complies with part 15 of the FCC rules.Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference
received, including interference that may cause undesired operation. Privacy of communication may
not be ensured when using this device.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against producing harmful interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
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