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SIM card error or no SIM card
1. Ensure you have inserted the SIM card
correctly and are using the correct size SIM
card. Follow instructions in the quick set up
guide for installing the SIM Card
2. Your SIM card may be damaged or dirty,
ensure you replace your SIM with your network
provider if this error occurs.
Failure to connect to the network
1. Your network signal may be weak or out of
range. Contact your network provider or try the
phone in a different location to check your
signal
2. Your SIM card may be damaged, invalid or has
no credit. Contact your network provider for
support
Failure to make an outgoing call
1. Ensure you have entered the correct phone
number you wish do dial.
2. Ensure you have enough credit on your
provider’s account. Contact your network
provider for support
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