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3. Your signal strength may be weak. Check your
signal strength and contact your network
provider
Cannot hear anyone on the call
1. Ensure your call volume is adjusted to your
requirements. Using the volume keys on the
right side of the phone
2. Ensure you have sufficient signal strength
Cannot receive calls
1. Ensure your mobile phone is switched on
2. You have enough signal strength to receive
calls
3. Ensure you do not have the phone in flight
mode
4. Ensure your SIM card is installed correctly
The other party cannot hear you on the call
1. Ensure your hand or fingers are not covering
the Microphone. Located at the bottom right of
the phone
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