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OptConnect OC-3501 User Manual

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WIRELESS SOLUTIONS
COMPLETE CONNECT GUIDE
COMPLETE CONNECT GUIDE
OptConnect Wireless Modem
Thank you for choosing OptConnect for
your wireless communication needs.
Should you need help installing your new
OptConnect Wireless Modem, we offer
free technical support 24 hours a day,
7 days a week.
Call 877- 678-3343 for assistance.
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OptConnect OC-3501 Specifications

General IconGeneral
BrandOptConnect
ModelOC-3501
CategoryModem
LanguageEnglish

Summary

Product Diagram

OptConnect Wireless Modem Front

Shows the front view of the wireless modem and its ports, including power and antenna connections.

OptConnect Wireless Modem Back

Shows the back view of the wireless modem and its connections, such as status lights and terminals.

Step 1: Verify Package Contents

Step 2: Plug in the Wireless Modem

Attach Power Supply and Antenna

Instructions for connecting the power supply and antenna to the wireless modem unit.

Insert Phone Line/Ethernet Cable

Instructions for connecting the communication cable (phone or Ethernet) to the modem.

Verify Status Lights

Explains the meaning of different status lights for modem operation and troubleshooting.

Step 3: ATM Programming

Nautilus Hyosung ATMs

Configuration steps for Nautilus Hyosung ATMs using TCP/IP communication.

Hantle/Tranax/Genmega ATMs

Configuration steps for Hantle/Tranax/Genmega ATMs using TCP/IP communication.

Triton ATMs

Configuration steps for Triton ATMs using TCP/IP communication protocol.

Troubleshooting

Unable to Complete Transactions

Steps to resolve issues when the ATM cannot complete transactions.

Intermittent Communication Issues

Steps to resolve issues with unstable or intermittent communication signals.

Common ATM Error Codes

Lists common ATM error codes and their corresponding troubleshooting guidance.

Processor Phone Numbers

Warranty Information

Lifetime Extended Maintenance Plan

Details of the Lifetime Extended Maintenance Plan for the wireless modem.

Programming for Kiosk, Digital Sign, or Other

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