Troubleshooting
The display shows only black screen.
- Ensure that all plugs and jacks used by USB power supplies are firmly
connected. Ensure that the LED is ON.
- Ensure that the DisplayPort is firmly plugged in to the DisplayPort source and
display.
- Ensure that the transmitter and receiver modules plugged correctly to the source
and display, respectively.
- Check if the DisplayPort source and display are powered on and properly booted.
- Reset the system by de-plugging and re-plugging the transmitter DisplayPort or
receiver DisplayPort, or by de-plugging and re-plugging the USB power cables that
are plugged of the transmitter and receiver module
- Re-boot up the system while connecting the module.
Screen is distorted or displays noises.
- Check if the graphic resolution is properly set. Go to the display properties and
tap the settings. Ensure that the resolution sets less than WQUXGA (3840x2400)
at 60Hz refresh ratio.
- Reset the system
- Power down, disconnect and reconnect the optical system cable or USB power
adaptors, and power up
Maintenance
No special maintenance is required for the optical system cables and power
supplies. Ensure that the cables and power modules are stored or used in a
benign environment free from liquid or dirt contamination.
There are no user serviceable parts. Refer all service and repair issues to Opticis
or its authorized distributor.
Technical Support and Service
For commercial or general product support, contact your reseller. For technical
service, contact Opticis by email techsupp@opticis.com or visit its website at
www.opticis.com
1-5 Trouble Shooting, Maintenance, Technical Support and Service
Product Specifications
Compliance with DisplayPort standard: supports DisplayPort 1.2a
Extension limit: 200m (656feet) for 4K (4096x2160) at 60 Hz
refresh rate over one (1) LC OM3 fiber (50/125um).
Graphic Transmission Bandwidth: Supports total data rate
21.6Gbps (5.4Gbps per lane).
Supports Dual-mode DP (DP++)
Supports auxiliary /l²C channel over fiber
Support Multi-Stream Transport
Mechanical specifications of transmitter and receiver
Dimensions(WDH): 22mm x 67mm x 14mm
Environmental Specifications
Operating temperature: 0°C to 50°C
Storage temperature: -30°C to 70°C
Humidity: 10% to 85%
AC/DC Power Adapter
Power Input: AC 100-240V, 50/60Hz.
Power Output: +5 V, 1A SMPS DC-power Adapter
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1-6 Product Specifications
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