I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full;
delete some files from your SIM card or save the files in
the phone contacts
• My callers are unable to leave messages on my Voicemail
• Contact Optus to check service availability
I can't access my Voicemail
• Make sure Optus' Voicemail number (321) is correctly
entered in "Messages/Voicemail server"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your Optus to check service availability and
check MMS parameters
• Verify the server centre number or your MMS profile
with Optus
• The flickering icon is displayed on my standby
screen
• You have saved too many short messages on your SIM
card; delete some
SIM card PUK locked
• Contact Optus to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
• Make sure there is sufficient phone memory for your
download
• Select the microSD card as the location to store
downloaded files
• Check your subscription status with Optus
The phone can't be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is
visible to other users
• Make sure that the two phones are within Bluetooth’s
detection range
How to make your battery last longer
• Make sure you follow the complete charge time
(minimum 3 hours)
• After a partial charge, the battery level indicator
may not be exact. Wait for at least 20 minutes after
removing the charger to obtain an exact indication
• Adjust the brightness of screen as appropriate
• Deactivate Bluetooth when not in use
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