5. TROUBLESHOOTING
Service problems can often be solved easily at home. Use this guide to help you troubleshoot. For any other service problems, contact our
Customer Care Line at 1-800-989-3535 (Mon-Fri 7 a.m. – 7 p.m. CST; Sat 8 a.m. – 4:30 p.m. CST)
ALWAYS UNPLUG YOUR VACUUM BEFORE PERFORMING TROUBLESHOOTING CHECKS OR MAINTENANCE.
WARNING!
Vacuum won’t pick up
or there is low suction
Dust escaping
from vacuum
ResolutionPossible Cause
• Plug in power cord.
• Push the On/Off Switch firmly to turn on.
• Make sure wall outlet is receiving electricity.
• Power Cord
• On/Off Switch
• Wall Outlet
• Make sure bag is installed correctly and replace if full.
• Remove filter and clean if dirty.
• Check nozzle for clog and replace brushroll if worn.
• Replace belt if broken.
• Make sure hose is installed correctly and remove clog if necessary.
• Make sure bag is installed correctly and replace if full.
• Make sure filter is installed correctly.
• Filter Bag
• Filter
• Brushroll/nozzle Venture
™
Pro Only
• Belt Venture
™
Pro Only
• Hose
• Filter bag
• Filter
Problem
Vacuum doesn’t run