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Orion SMART PAN - User Manual

Orion SMART PAN
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24 pages 105mm x 148mm (A6) 160gsm Gloss Art Stock 4 colour process double sided - CPIN004891
AUTOMATICALLY
DETECTS &
TRACKS MOTION
SEE & RECORD EVERYTHING
THAT HAPPENS USING YOUR
SMARTPHONE
QUICK
START GUIDE
IMPORTANT!
PLEASE READ THESE
INSTRUCTIONS CAREFULLY
SMART PAN & TILT
SECURITY CAMERA
SC009HA
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Summary

Introduction to Smart Pan & Tilt Security Camera

Camera Component Identification

Infrared LEDs

Allows camera capture both day and night image.

Camera Lens

1080p HD resolution with a 100° field of view.

Speaker

Audio output component of the camera.

Microphone

Audio input component of the camera.

Micro SD Card Slot

Use a micro SD memory card to record video.

Reset Hole

Press for 5 seconds to reboot and clear all settings.

Power Port

5V Power inlet for the camera.

Download the Grid Connect Mobile App

New Account and Log In Setup

Instructions for creating a new account or logging into the Grid Connect app.

App Store Availability

Download the Grid Connect app from Google Play Store or Apple App Store.

Scan QR Code to Download

Scan QR codes provided to download the GRID Connect App for free.

Install and Set Up the Grid Connect App

Create New Account

Follow prompts to create a new user account for the Grid Connect app.

Log In to Existing Account

Enter your login details to continue with an existing Grid Connect account.

Adding a Location in the App

Edit Home Name and Location

Customize your home name and set up its geographical location within the app.

Select or Add Rooms

Assign devices to specific rooms for better organization and management.

Pairing Your Device: Initial Steps

Power On and Status Check

Power on the camera and confirm status light is red and blinking for pairing.

Initiate Pairing in App

Open Grid Connect app, navigate to security, and tap ready to pair.

Pairing Your Device: Wi-Fi Setup

Enter Wi-Fi Password

Enter the correct Wi-Fi password for the camera to connect to the network.

Change Wi-Fi Network

Option to switch to a different suitable Wi-Fi network if needed.

Pairing Your Device: QR Code Scan

Scan QR Code with Camera

Hold the camera 15-20cm from the mobile screen to scan the displayed QR code.

Confirm Audio Prompt

Press 'heard the beep' after hearing a sound from the camera during setup.

Connection Process

App connects to the camera automatically, indicated by a solid blue status light.

Pairing Your Device: Completion

Device Successfully Added

Confirmation screen displayed after successful device pairing in the app.

Edit Device Name and Room

Customize device name and assign it to a specific room before finishing.

Pairing Troubleshooting Tips

Tips for troubleshooting unsuccessful pairing, e.g., Wi-Fi, pairing mode status.

Operating Your Smart Camera

Live Screen Overview

View live feed, switch video quality, access settings, and go full screen.

Playback Screen Overview

Review recorded video, pause playback, and navigate the timeline.

Live Screen Feature Controls

Controls for photo/video capture, talk function, pan/tilt, and sound.

Playback Screen Feature Controls

Controls for photo/video capture, SD card access, and playback navigation.

Camera Installation: Ceiling Mount

Prepare Ceiling Mount

Use mounting stand as template, drill holes, and insert wall plugs.

Secure Mounting Stand

Attach the mounting stand to the ceiling using the provided mounting screws.

Attach Camera to Stand

Install camera onto the stand and rotate anticlockwise to secure it properly.

Orientation Adjustment Note

Note on flipping screen in settings for correct orientation after ceiling mounting.

Troubleshooting Common Issues

Pairing and Network Issues

Troubleshoot pairing failures, 2.4GHz network problems, and password resets.

Scanning and Audio Problems

Address issues with scanning QR codes or not hearing the pairing beep.

Router Proximity & Pairing Mode

Advice on router proximity for pairing and steps to enable pairing mode.

5 GHz Support and Account Recovery

Information on 5GHz wireless support and recovering forgotten account passwords.

Product Warranty Information

Product Warranty Terms

Details Arlec's warranty for materials and workmanship for 12 months from purchase.

Claiming the Warranty

Procedure for returning product and proof of purchase to claim warranty service.

Australian & New Zealand Warranty

Specific warranty rights and remedies for goods purchased in Australia and New Zealand.

Contact and Support Details

Provides telephone numbers, addresses, and email for warranty claims and support.

Summary

Introduction to Smart Pan & Tilt Security Camera

Camera Component Identification

Infrared LEDs

Allows camera capture both day and night image.

Camera Lens

1080p HD resolution with a 100° field of view.

Speaker

Audio output component of the camera.

Microphone

Audio input component of the camera.

Micro SD Card Slot

Use a micro SD memory card to record video.

Reset Hole

Press for 5 seconds to reboot and clear all settings.

Power Port

5V Power inlet for the camera.

Download the Grid Connect Mobile App

New Account and Log In Setup

Instructions for creating a new account or logging into the Grid Connect app.

App Store Availability

Download the Grid Connect app from Google Play Store or Apple App Store.

Scan QR Code to Download

Scan QR codes provided to download the GRID Connect App for free.

Install and Set Up the Grid Connect App

Create New Account

Follow prompts to create a new user account for the Grid Connect app.

Log In to Existing Account

Enter your login details to continue with an existing Grid Connect account.

Adding a Location in the App

Edit Home Name and Location

Customize your home name and set up its geographical location within the app.

Select or Add Rooms

Assign devices to specific rooms for better organization and management.

Pairing Your Device: Initial Steps

Power On and Status Check

Power on the camera and confirm status light is red and blinking for pairing.

Initiate Pairing in App

Open Grid Connect app, navigate to security, and tap ready to pair.

Pairing Your Device: Wi-Fi Setup

Enter Wi-Fi Password

Enter the correct Wi-Fi password for the camera to connect to the network.

Change Wi-Fi Network

Option to switch to a different suitable Wi-Fi network if needed.

Pairing Your Device: QR Code Scan

Scan QR Code with Camera

Hold the camera 15-20cm from the mobile screen to scan the displayed QR code.

Confirm Audio Prompt

Press 'heard the beep' after hearing a sound from the camera during setup.

Connection Process

App connects to the camera automatically, indicated by a solid blue status light.

Pairing Your Device: Completion

Device Successfully Added

Confirmation screen displayed after successful device pairing in the app.

Edit Device Name and Room

Customize device name and assign it to a specific room before finishing.

Pairing Troubleshooting Tips

Tips for troubleshooting unsuccessful pairing, e.g., Wi-Fi, pairing mode status.

Operating Your Smart Camera

Live Screen Overview

View live feed, switch video quality, access settings, and go full screen.

Playback Screen Overview

Review recorded video, pause playback, and navigate the timeline.

Live Screen Feature Controls

Controls for photo/video capture, talk function, pan/tilt, and sound.

Playback Screen Feature Controls

Controls for photo/video capture, SD card access, and playback navigation.

Camera Installation: Ceiling Mount

Prepare Ceiling Mount

Use mounting stand as template, drill holes, and insert wall plugs.

Secure Mounting Stand

Attach the mounting stand to the ceiling using the provided mounting screws.

Attach Camera to Stand

Install camera onto the stand and rotate anticlockwise to secure it properly.

Orientation Adjustment Note

Note on flipping screen in settings for correct orientation after ceiling mounting.

Troubleshooting Common Issues

Pairing and Network Issues

Troubleshoot pairing failures, 2.4GHz network problems, and password resets.

Scanning and Audio Problems

Address issues with scanning QR codes or not hearing the pairing beep.

Router Proximity & Pairing Mode

Advice on router proximity for pairing and steps to enable pairing mode.

5 GHz Support and Account Recovery

Information on 5GHz wireless support and recovering forgotten account passwords.

Product Warranty Information

Product Warranty Terms

Details Arlec's warranty for materials and workmanship for 12 months from purchase.

Claiming the Warranty

Procedure for returning product and proof of purchase to claim warranty service.

Australian & New Zealand Warranty

Specific warranty rights and remedies for goods purchased in Australia and New Zealand.

Contact and Support Details

Provides telephone numbers, addresses, and email for warranty claims and support.

Overview

The ORION GRID CONNECT Smart Pan & Tilt Security Camera is a wireless device designed for monitoring homes, apartments, offices, garages, and sheds. It offers a comprehensive security solution by automatically detecting and tracking motion, allowing users to see and record everything that happens using their smartphone.

Function Description:

The camera captures both day and night images thanks to its infrared LEDs. It records in 1080p HD with a 100° field of view. The pan and tilt functionality allows for a 355° horizontal pan and a 65° vertical tilt, providing extensive coverage of the monitored area. The device includes a speaker and microphone for two-way audio communication. Video recordings can be stored on a micro SD memory card, with a 16GB Class 10 card included, and support for up to 128GB cards.

Usage Features:

The camera is operated through the Grid Connect mobile app, available for both iPhone and Android devices. This app allows for remote monitoring from anywhere with an internet connection.

Setup and Installation:

  1. Download the App: Users need to download and install the Grid Connect app from the Google Play Store (Android) or Apple App Store (iOS). A QR code is provided for easy scanning and download.
  2. Account Setup: New users must create an account within the app, agreeing to the Privacy Policy. Existing users can log in with their credentials.
  3. Add Location: The app guides users through setting up a "Home name," "Home location," and selecting or adding "rooms." This helps organize and manage multiple GRID devices for customized scheduling and control.
  4. Pairing the Device:
    • Power on the camera using the supplied adaptor and USB cable.
    • Wait approximately 10 seconds for startup; a solid red light indicates it's ready.
    • A welcome sound will be heard. Confirm the status light is red and rapidly blinking (about two times per second).
    • In the Grid Connect app, tap the '+' icon, then select "Security" from the "Add Device" page.
    • Confirm the camera's status light is rapidly blinking and tap "Ready to pair."
    • Enter the Wi-Fi password (only 2.4GHz Wi-Fi networks are supported) and tap "Confirm." Users can change the Wi-Fi network if needed.
    • Press "Continue" to scan a QR code displayed on the mobile screen. Hold the camera 15-20 cm in front of the phone.
    • After hearing a beep from the camera, tap "Heard the beep" in the app. The status light should turn blue and blink.
    • The app will automatically connect to the camera, and the status light will become solid blue upon successful pairing.
    • Once paired, a "Device successfully added" page appears. Users can edit the device name or assign it to a room before tapping "Done."

Operating the Camera (Live Screen):

  • Back to Device Screen: Returns to the previous screen.
  • Switch Video Quality: Toggle between Standard Definition (smoother movement, smaller file size) and High Definition (clearer images, larger file size).
  • Access Settings: Includes options for sharing the device, motion detection settings, firmware information, and removing the device.
  • Switch to Full Screen Display: Maximizes the live view.
  • Capture Photo/Video: Tap to save a photo or video during live view. These are stored in the smartphone's internal memory.
  • Enable Sound & Motion Detection: Activates alerts and allows adjustment of sensitivity.
  • Mute/Hear Sound: Controls audio output.
  • Enable Talk Function: Activates two-way audio.
  • Enable Pan & Tilt Controls: Activates controls for camera movement, tracking function, or flipping the screen orientation.
  • Access Live Screen: Returns to the live feed.

Operating the Camera (Playback Screen):

  • Pause Video Playback: Temporarily stops playback.
  • Slide Forward/Back: Navigates through video playback on a time slider.
  • Capture Photo/Video: Saves a photo or video from playback to the smartphone's internal memory.
  • Mute/Hear Sound: Controls audio during playback.
  • Select Date: Choose a date to review playback from the SD card.
  • Access SD Card Setting: Navigates to settings related to the SD card.
  • Access Playback Screen: Opens the playback interface.

Maintenance Features:

  • Reset Hole: A small pin can be used to press and hold the reset button for 5 seconds. This reboots the camera and clears all settings to factory defaults, allowing connection to a different Wi-Fi network if needed.
  • Troubleshooting Guide: The manual provides solutions for common issues such as pairing failure (checking Wi-Fi frequency, password, pairing mode, internet connection), forgetting app account passwords (using the "forgot password" option), and issues with QR code scanning or not hearing the prescribed beep (ensuring proper distance, correct Wi-Fi, and pairing mode).
  • Warranty: The product comes with a 12-month warranty covering defects in materials and workmanship, provided it's used as intended and maintained correctly. Contact details for customer service and online assistance are provided.

Installation (Ceiling Mount):

  1. Use the mounting stand as a template to mark screw positions on the ceiling. Drill holes and insert wall plugs.
  2. Install the mounting stand using the screws.
  3. Attach the camera to the mounting stand and rotate it anticlockwise to secure.
  4. For ceiling mount, navigate to "Settings > Basic Function Settings > Flip Screen" in the app to correct the orientation.

Orion SMART PAN Specifications

General IconGeneral
AudioTwo-way audio
Night VisionYes
Motion DetectionYes
ConnectivityWi-Fi
Power SourceDC
Weather ResistanceNo (Indoor use only)

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