What to do if the power cord and plug of my OSIM uDivine V2 Massager are abnormally hot?
If you notice that the power cord and plug of your OSIM Massager are abnormally hot, stop using it immediately and contact the OSIM Service Center for assistance.
Why does my OSIM Massager stop midway?
If your OSIM Massager stops midway, it might be because the Safety Stop button was accidentally pressed. To reset it, turn off the main switch located at the back of the chair, wait for 5 seconds, and then turn it on again. If the issue persists, turn off the main switch, disconnect the power plug, and contact the OSIM Service Center.
How to troubleshoot if my OSIM uDivine V2 Massager does not function?
If your OSIM uDivine V2 Massager is not functioning, ensure that the main switch and the switch on the electrical outlet are turned on. Also, make sure the power plug is firmly connected to the electrical outlet and that the voltage at the electrical outlet is adequate.
What to do if my OSIM Massager controller does not function correctly?
If the controller of your OSIM Massager is not functioning correctly, check the power plug to ensure it is securely connected to the electrical outlet. Also, ensure that the main switch is turned ‘ON’.
Why did my OSIM Massager stop and the rollers move to the default position?
Your OSIM uDivine V2 Massager may have stopped and the massage rollers moved to their default position because the auto timer for the massage duration has ended. Also, the uDivine V2 is equipped with a thermal resetting protection device. If overheating caused the stop, turn off the main switch for at least 30 minutes before restarting.
What to do if the footrest massage unit on my OSIM uDivine V2 Massager is not working?
If the footrest massage unit of your OSIM Massager is not working, first, check that the footrest function is turned on. Next, check the power plug to ensure it is securely connected to the electrical outlet. If the problem continues, contact the OSIM Service Center.
How to fix unsuccessful Bluetooth pairing on my OSIM uDivine V2?
If you are experiencing unsuccessful Bluetooth pairing with your OSIM Massager after several attempts, this could be due to signal interference. Turn off the main switch located at the back of the chair, turn it on again after 5 seconds, and reattempt pairing.
Why is my OSIM uDivine V2 Massager controller beeping?
If you hear a beeping sound from the controller of your OSIM Massager, turn off the main switch located at the back of the chair and turn it on again after 5 seconds.
Why do the massage rollers stop during the session on my OSIM uDivine V2 Massager?
If the massage rollers of your OSIM Massager stop during the massage session, it may be because the roller mechanism is strained due to excessive force when the massage speed is slow. Avoid applying excessive force on the rollers.
What to do if the backrest and footrest of my OSIM Massager won't recline or extend?
If the backrest and footrest of your OSIM Massager cannot be reclined, raised, retracted, or extended, ensure that there is no obstacle caught behind the backrest or under the footrest, as this activates the safety mechanism.
Instructions regarding reducing the risk of electric shock.
Instructions to reduce risks of burns, fire, electric shock, or injury.
Identifies and illustrates the various parts of the massage chair.
Details the functions and buttons of the massage chair controller.
Instructions for initial setup and backrest adjustment.
Guide on how to attach and secure the headrest pad.
Guidelines for positioning the chair and required clearances.
Steps for connecting power and operating the main switch.
Instructions on how to safely move the massage chair using its casters.
Guidance on adjusting width and raising arm massage units.
How to rotate and fix the footrest/ottoman to desired positions.
Procedure to stop operation and return chair to upright position.
Steps to safely exit the chair during a power outage.
Instructions for connecting a smart device to stream music via Bluetooth.
Guide on downloading and using the app for massage programs and compatibility.
Advice on ideal placement, environmental factors, and long-term storage.
Methods for cleaning upholstery, warning against water and rubbing prints.
Prohibition of cleaning agents and instruction to contact service for repairs.
Addresses common sounds like roller friction and motor noise during operation.
Explains auto-timer lapse and thermal resetting protection device.
Troubleshooting for controller connectivity, power cord heat, and power issues.
Troubleshooting for no function, footrest issues, and roller stops.
Addresses backrest/footrest movement, beeping, and shoulder detection issues.
Safety feature where massage stops during backrest adjustments.
Troubleshooting Bluetooth pairing and general persistent problems.
General| Model | uDivine V2 |
|---|---|
| Type | Full Body Massage Chair |
| Category | Massager |
| Power Consumption | 150 W |
| Rated Voltage | 220-240 V |
| Rated Frequency | 50/60Hz |
| Power Supply | AC |
| Massage Techniques | Kneading, Tapping, Shiatsu |
| Massage Technology | 3D Massage Technology |
| Features | Bluetooth Speakers |
| Heat Function | Yes |
| Intensity Levels | 3 |
| Recline | Yes |
| Control Method | Remote Control |
| Warranty | 3 years |
| Programs | 6 Auto Programs |
To Next Page
