oticon Alta 2 - More Info Troubleshooting Guide

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About Start up Handling Options Warnings More info
Symptom Possible causes
Solutions
No sound
Worn-out battery
Replace the battery
Clogged tube or earpieces (mould, micro mould or dome)
Clean mould
Clean Corda miniFit (thin tube), replace dome or replace wax lter
Intermittent or
reduced sound
Clogged sound outlet
Clean mould
Clean Corda miniFit (thin tube), replace dome or replace wax lter
Moisture
Wipe battery with a dry cloth and/or dry tube
Worn-out battery
Replace the battery
Clogged damping lter in sound hook
Contact your Hearing Care Professional for assistance
Squealing noise
Hearing instrument earpiece inserted incorrectly
Re-insert earpiece (mould, micro mould or dome)
Ear wax accumulated in ear canal
Have ear canal examined by your doctor
If none of the above solutions works, consult your Hearing Care Professional for assistance.
Troubleshooting guide