Rotating clip
Microphone
Power indicator
Status indicator
Multi-button
Volume down
Volume up
Charging socket
Troubleshooting
Problem Action
No power/no
LED light
Check ConnectClip is paired with the hearing aids
Does the status light show steady yellow or blue?
If not, see the Instructions for Use.
Has ConnectClip been turned off or disconnected?
Reconnect to the hearing aids by turning ConnectClip off and on again.
Note: ConnectClip needs to be within 6 feet of the hearing aids.
There’s no
sound from
the ConnectClip
Check the battery power
Does the power indicator light show steady green?
Check ConnectClip is in remote microphone mode
Does the status indicator light show steady magenta?
Check ConnectClip is attached properly
Is it in an upright position, close to the mouth and not covered by
clothes?
Check the volume and range
Is the range within 65 feet?
Try increasing the microphone volume with the volume up button.
The sound is too
quiet or too loud
Adjust the microphone volume with the volume up and volume down
buttons.
Note: The hearing aid wearer can control the volume with the
Oticon Companion.
ConnectClip runs
out of battery
Turn ConnectClip off whenever not in use
You can also charge it up during breaks.
Note: Battery life in remote microphone mode is 8.5 hours.
Setup Power ModeRCAL+R TOSLINK In and Out
Power indicator TV indicator
Mode Power indicator TV indicator
Power on, not paired to any hearing aids
Pairing complete (steady light 30 secs)
Power on, not streaming
RCA inserted and streaming
NoRCA/Audio input
TOSLINK inserted and streaming (digital)
TOSLINK inserted and streaming (invalid signal)*
Fault condition*
No light
*Try other input connection
Blinking Fading Steady
Included
• Instructions for Use
• Power supply
• TV Adapter — black
• TOSLINK optical cable 6.5 feet (2m)
• SCART to RCA stereo cable
• Minijack 3.5mm to RCA converter
TV Adapter 3.0 overview
5958