OWC Mercury Elite Pro Dual USB-C - Page 10

OWC Mercury Elite Pro Dual – USB-C
Device Setup
8
2.3 RAID Settings (Continued)
Drive Failure
- If one of the drives fails (or is missing or not connected properly), the corresponding drive LED on
the front of the device will blink red. If the Mercury Elite Pro Dual USB-C was congured as a RAID
0, the data on the array is lost and the disk is no longer usable. In a SPAN, only the data stored on
the failed drive is lost, although data recovery software will be required to retrieve the data from the
other drive. If the drives were congured independently, then the data on the drive that did not fail
will remain intact.
Replacing Drives
- If the Mercury Elite Pro Dual USB-C is set up as a RAID 1, a drive that has failed can be replaced
to rebuild the array. The data will remain accessible via the functioning drive until the array is rebuilt
with a new drive. If the enclosure was purchased with drives and it is still under warranty, contact
OWC technical support for assistance (see Section 3.4). If the unit is outside its warranty or was
purchased without drives, follow the assembly instructions to access and replace the failed drive.
Afterwards you can re-assemble the enclosure, then connect it to power and the host computer.
Note
A failed drive must be replaced with an identical drive (model, capacity, rmware).
Note
The Mercury Elite Pro Dual USB-C needs an active data signal to remain powered on. If it is
disconnected from the computer, or if the computer goes to sleep or turns off, the device will
power off. To minimize the rebuild time, it is recommended to keep the device connected to the
computer (with the computer powered on), and disable any drive sleep settings on the computer
for the duration of the rebuild process.