OWC Mercury Elite Pro Dual User Guide

OWC MERCURY ELITE PRO DUAL
INTRODUCTION
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2.1 CONNECTIVITY NOTES
• Only one interface (eSATA, FireWire, USB) at a time can be used. When more than one
interface cable is connected, the fastest interface has priority.
• For the safe removal of your drive and to assure that no data is lost, always eject or un-
mount the drive from your operating system before powering off.
• In order for the computer to access volumes larger than 2TB, the operating system needs
to support large volumes (e.g., Windows Vista or Mac OS X 10.4 and above).
2.2 UNMOUNTING DRIVES
To properly unmount any connected drives from your computer, you need to follow a few
simple steps.
For Mac OS X systems:
There are two main methods to umount disks with Mac OS X systems. Either drag the
icon for the disk you wish to unmount to the trash can, or right-click the disk icon on the
desktop, then click “Eject”.
For Windows systems:
1. Go to the System Tray (located in the lower right corner of your screen). Click on the
“Eject” icon (a small green arrow over a hardware image).
2. A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely
remove...” Click on this prompt.
3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to
disconnect the Mercury Elite Pro Dual from the computer.
2.3 TROUBLESHOOTING
Begin your troubleshooting by verifying that the power cable is connected to the Mercury
Elite Pro Dual and to a power source. If the power cable is connected to a power strip, make
sure that the power switch on the strip is turned on.
Then, simply verify that both ends of your cables are properly plugged into the computer
and the Mercury Elite Pro Dual. If the Mercury Elite Pro Dual is still not working properly, try
connecting to another interface such as the USB connection and see if the device works
properly. You can also connect the Mercury Elite Pro Dual to a different computer.
If problems persist, consult our online collection of frequently asked questions (h t t p://
www.macsales.com/FAQ) or see section 2.6 for information on contacting OWC techni-
cal support.
APPENDIX

OWC Mercury Elite Pro Dual Specifications

General

Hot-swap	Yes
RAID levels	0, 1
Storage drive size	3.5 \
Total storage capacity	8000 GB
Number of storage drives supported	2
Interface	Thunderbolt
Product color	Aluminum
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	5 - 42 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	8 - 90 %
Cache internal	128 MB

Weight and Dimensions

Depth	228.6 mm
Width	71.2 mm
Height	133.4 mm