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Packard Bell EasyNote NS11HR User Manual

Packard Bell EasyNote NS11HR
162 pages
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EasyNote NS11HR
SERVICEGUIDE

Table of Contents

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Packard Bell EasyNote NS11HR Specifications

General IconGeneral
Storage500 GB HDD
Display Size15.6 inches
Display Resolution1366 x 768 pixels
Operating SystemWindows 7 Home Premium
ConnectivityWi-Fi 802.11b/g/n, Bluetooth 4.0
Card ReaderMulti-in-1 card reader
Webcam1.3 MP
Battery6-cell Li-ion
GraphicsIntel HD Graphics
Optical DriveDVD Super Multi
Ports2 x USB 2.0, 1 x USB 3.0, HDMI, VGA

Summary

System Specifications

Preface

Manual conventions and general information about the service guide.

Features

Detailed list of notebook hardware features, including processor, memory, and display.

System Block Diagram

Visual representation of the notebook's internal hardware architecture and connections.

Hardware Specifications and Configurations

Comprehensive list of specifications for CPU, controllers, BIOS, memory, storage, and I/O.

System Utilities

BIOS Setup Utility

Guide to accessing and navigating the BIOS setup for system configuration.

BIOS Recovery

Procedure to recover the BIOS using a crisis recovery disk.

Clearing a BIOS Password

Steps to clear lost BIOS user or supervisor passwords via hardware.

Unlocking the Hard Drive

Process to regain access to a computer with a lost HDD password.

Replacing Notebook Components

Preventing Static Electricity Discharge

Guidelines for preventing ESD damage to internal components.

Preparing the Work Space

Instructions for setting up a safe and organized workspace for repairs.

Required Tools

List of tools needed for notebook disassembly and component replacement.

Preparing the Notebook

Steps to prepare the notebook for maintenance, like shutting down and disconnecting power.

Removing the Battery

Procedure for safely removing the notebook's battery pack.

Removing the Bay Cover

Steps to remove the bottom bay cover for accessing internal parts.

Replacing the Hard Drive

Detailed guide for replacing the notebook's hard disk drive.

Replacing the Wireless Card

Instructions on how to replace the wireless network card.

Adding or Replacing Memory Modules

Guide for installing or replacing RAM modules (SO-DIMM).

Replacing the Optical Drive

Procedure for replacing the notebook's optical drive.

Replacing the Palm Rest Module

Steps to replace the palm rest assembly housing keyboard and touchpad.

Replacing the Touchpad Board

Guide for replacing the notebook's touchpad.

Replacing the Keyboard

Instructions for replacing the notebook's keyboard.

Replacing the Speakers

Procedure for replacing the notebook's internal speakers.

Replacing the Power Button Board

Steps to replace the power button board.

Replacing the USB Board

Guide on replacing the USB board.

Replacing the Bluetooth Module

Instructions for replacing the Bluetooth module.

Replacing the System Board

Detailed guide for replacing the notebook's main system board.

Replacing the Cooling Assembly

Procedure for replacing the notebook's cooling system (fan and heatsink).

Replacing the Processor

Steps for replacing the notebook's CPU.

Replacing the LCD Panel Assembly

Guide on replacing the entire LCD panel assembly.

Replacing the LCD Front Panel

Instructions for replacing the front bezel of the LCD screen.

Replacing the Webcam

Procedure for replacing the notebook's built-in webcam.

Replacing the LCD Panel

Steps to replace the LCD panel itself.

Replacing the LCD Panel Hinge Brackets

Guide on replacing the brackets that attach the LCD panel to the base.

Replacing the Microphone

Instructions for replacing the internal microphone.

Replacing the Antennas

Procedure for replacing the wireless antennas.

Replacing the LCD Assembly Lid

Steps to replace the lid of the LCD assembly.

Troubleshooting

Diagnosing Problems

Procedure for identifying and diagnosing notebook issues systematically.

System Test Procedures

Guides for testing specific hardware components like optical drive and keyboard.

Power-On Self-Test (POST) Error Message

Information on interpreting POST error messages and their causes.

Index of Error Messages

A comprehensive index of error codes and messages with troubleshooting actions.

Phoenix BIOS Beep Codes

Table listing BIOS beep codes and their corresponding POST routine descriptions.

Intermittent Problems

Guidance on diagnosing and addressing intermittent system hang issues.

Symptom-to-FRU Error Messages

Maps common symptoms to specific Field-Replaceable Units (FRUs) for repair.

Undetermined Problems

Procedures for isolating failing FRUs when the cause is not obvious.

Connector Locations

System Board Layout

Diagrams showing the location of connectors on the system board (top and bottom views).

FRU (Field-Replaceable Unit) List

Introduction

Explains the purpose and usage of the FRU list for ordering parts.

Exploded Diagram

A visual breakdown of the notebook's components for identification.

FRU List: Adapters

List of compatible AC adapters with part numbers.

FRU List: Battery

List of compatible batteries with part numbers.

FRU List: Boards

List of compatible system boards and other boards with part numbers.

FRU List: Cables

List of compatible internal and external cables with part numbers.

FRU List: Cooling Assembly

List of compatible cooling assemblies (heatsink/fan) with part numbers.

FRU List: Keyboard

List of compatible keyboards for different regions and layouts.

FRU List: ODD and HDD Brackets

List of compatible ODD and HDD brackets with part numbers.

FRU List: LCD Components

List of compatible LCD panels, cameras, and microphones with part numbers.

FRU List: Mainboard and Memory

List of compatible mainboards and memory modules with part numbers.

FRU List: Miscellaneous

List of miscellaneous FRUs like screws and bezels with part numbers.

FRU List: Screws

List of compatible screws used in the notebook with part numbers.

Appendix A: Test Compatible Components

Introduction

Explains the notebook's compatibility testing process and methodology.

Microsoft® Windows 7® Compatibility Test

Lists peripherals and devices verified for compatibility with Windows 7.

Appendix B: Online Support Information

Online Support Information

Details on accessing online technical support services and resources for repair.

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