Frequently Asked Questions Page 17
Frequently Asked Questions
If you encounter a problem with your keyboard, first review both
“General questions and answers” below and the following sources:
■ The readme file on the CD-ROM for your Palm™ Portable
Keyboard.
■ The web site http://w ww.palm.com/custsupp/keyboard for the latest FAQ
and/or Troubleshooting guide for the keyboard.
If you are still having problems, contact Technical Support. For US
and International telephone numbers, see the Worldwide Customer
Support card that comes with your keyboard. International support
numbers are also available in the International page of this web site:
http://www.palm.com
General questions and answers
Does the keyboard require batteries?
No. The keyboard is designed to use an extremely low amount of
power from your organizer.
Can I use the same keyboard for all organizers?
No. The keyboard is available in two versions, one for the Palm III™
organizer and the other for the Palm V™ organizer. The keyboard for
the Palm III organizer supports the PalmPilot™ Personal and
Professional organizers, the Palm III series, and the Palm VII™ series.
Note: If you want to use the portable keyboard with a PalmPilot
Personal or Professional organizer, you must install a different
version of Keyboard.prc. You can download it from this web
site:
http://www.palm.com/custsupp/downloads
Can I perform a HotSync
®
operation on the organizer while using
the keyboard?
No. The keyboard does not replace the functionality of your cradle. To
perform a HotSync operation after entering data with the keyboard,
remove your organizer from the keyboard and place it in your cradle.
Then press the HotSync button.
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