TROUBLESHOOTING
NETWORK CONNECTION
216
10
CHAPTER
4 If that doesn’t work, connect your
smartphone to the AC charger (see
Charging the battery
) and perform a soft
reset again.
5 If that doesn’t work, perform a hard
reset (see Performing a hard reset
).
The screen doesn’t respond accurately to
taps or it activates wrong features
1 Make sure there is no debris trapped
under the edges of the screen.
2 Press Start and select Settings.
3 Select the System tab, and then select
Screen .
4 On the General tab, select Align
Screen.
5 Follow the onscreen instructions for
aligning the screen.
6 Press OK .
Network connection
Signal strength is weak
1 If you’re standing, move about 10 feet in
any direction.
2 If you’re in a building, move near a
window. Open any metal blinds.
3 If you’re in a building, move outdoors or
to a more open area.
4 If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5 If you’re in a vehicle, move your
smartphone so that it’s level
with a window.
My smartphone won’t connect to the
wireless network
1 Try the preceding suggestions for weak
signals.
TIP
To find carrying cases that protect the
screen, and other useful accessories, visit
www.palm.com
TIP
Make sure that the third-party applications
support 240x240 screen resolution. Some
older applications have screen-size limits
.
TIP
Become familiar with low coverage areas
where you live, commute, work, and play, so
you know when to expect signal strength
issues.
To Next Page
Loading...
