Technical support
21
Technical support
If, after reviewing the sources listed at the beginning of this appendix, you cannot
solve your problem, go to
www.palm.com/support
or send an e-mail to your
regional technical support office.
Before requesting support, experiment a bit to reproduce and isolate the problem.
When you do contact support, please provide the following information:
■ The name and version of the operating system you are using
■ The actual error message or state you are experiencing
■ The steps you take to reproduce the problem
■ The version of handheld software you are using and available memory
To find version and memory information:
1. Tap the Home icon .
2. Tap the Menu icon .
3. Select Info from the App menu.
4. Tap Version to see version numbers, and tap Size to see the amount of free
memory in kilobytes.
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