Operating Instructions
18
• When the camera transmits a dark scene, the camera image may become
white, or horizontal lines may be displayed on the screen. This is one of the
characteristics of a CMOS sensor. This is not a malfunction.
• To display the Single Camera page directly, add it to the [Favorites] on the
web browser.
• To view dark images, select [Enable] (default) at Color Night View on the
Camera Setup page. The image will be brighter, but the refresh interval may
increase and image quality may decrease in a dark place. (See page
51)
• If ActiveX
®
Controls (see page 19 or page 20) cannot be installed,
download them from the Panasonic Network Camera support website at
http://panasonic.co.jp/pcc/products/en/netwkcam/
Error messages and screen color
When general or guest users access the Single Camera page outside the
Operation Time, or when over 20 (the maximum number) users access the page
simultaneously, a gray screen and error messages will be displayed on the page.
Error Message Cause and Remedy
The operation time
has ended.
When general or guest users access the Single Camera
page outside the Operation Time, a gray screen will be
displayed. Clicking [Refresh] on the web browser displays
an error message. Consult your administrator about the
Operation Time.
The maximum
number of accesses
has been
exceeded.
When [Motion] is selected for the Refresh Interval, up to 20
users can access the camera simultaneously. For the 21st
user, a gray screen and an error message will be displayed
on the Single Camera and Buffered Image pages. Wait for
a moment, and click [Refresh] on the web browser, or
change the value for the Refresh Interval.
An error message
is displayed.
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