Entering Password
Cannot log on to Windows.
( “The user name or pass-
word is incorrect.” is dis-
played.)
The user name (account name) includes an “@” mark.
- If another user account name exists:
Log on to Windows using another user account name, and delete the account name
that includes “@”. Then create a new account name.
- If no other account name exists:
You need to reinstall Windows ( page 27).
Shutting down
Windows does not shut
down.
Remove the USB device and the ExpressCard.
Wait one or two minutes. It is not a malfunction.
Display
No display.
The external display is selected. Press
Fn
+
F3
or
key
+
P
to switch the display.
Wait until the display has been switched completely before pressing
Fn
+
F3
or
key
+
P
again.
When using an external display,
Check the cable connection.
Turn on the display.
Check the settings of external display.
The display is turned off by the power-saving function. To resume, do not press the
direct selection keys, but press any other key like
Ctrl
.
The computer entered sleep or hibernation by the power-saving function. To resume,
press the power switch.
The screen is dark.
The screen is darker when the AC adaptor is not connected. Press
Fn
+
F2
and adjust
the brightness. As you increase the brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is connected and when
not connected.
Press
Fn
+
F8
to turn off the concealed mode (
Reference Manual
“Key Com-
bination”).
The screen is disordered.
Changing the number of display colors and resolution may affect the screen. Restart the
computer.
Connecting/disconnecting an external display may affect the screen. Restart the com-
puter. Under factory default settings, the brightness of the display screen will adjust
automatically based on the ambient light detected by the ambient light sensor. You can
adjust the settings for this sensor (
page 23).
During Simultaneous display,
one of the screens becomes
disordered.
When using the Extended Desktop, use the same display colors for the external display
as those used by the LCD. If you continue to experience problems, try changing the
display.
Right-click on the desktop, and click [Graphics Properties...] - [Display].
Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.).
The external display does
not work normally.
If the external display does not support the power saving function, it may not work nor-
mally when the computer enters the power saving mode. Turn off the external display.
Cannot rotate the display.
The application program currently running may not support the image rotation. Quit the
program, and then try to rotate the image. This can ameliorate the status.
Under the factory default settings, the image display will not rotate automatically in Lap-
top Mode. Even if in the Tablet Mode, when the automatic rotation is off, screen display
does not rotate automatically.
Touch Pad / Screen
The pointer does not work.
When using the external mouse, connect it correctly.
Restart the computer using the keyboard.
If the computer does not respond to keyboard commands, read “No response”
(
page 34).
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