– 3–14 –
The following table is a list of error messages that may occur during use of the telephone, with a description and suggested
course of action.
Error Message Explanation / Remedy
Area not Allowed Roaming in the selected area is not allowed.
Auto Redial List Full Redial list of unsuccessfully dialed numbers is full. Switch the telephone off and
then on again.
Network not Allowed Roaming with the selected network is not allowed.
Security Failure The network has detected authentication failure because the SIM is not registered
with that network. Contact to Service Provider.
SIM Blocked The SIM is blocked because the wrong PUK has been entered ten times. Contact
to Service Provider.
PIN2 Invalidated The PIN2 is blocked permanently because the wrong PUK2 has been entered 10
times. Services controlled by PIN2 cannot be used. Contact to Service Provider.
SIM Error The telephone has detected a problem with SIM. Switch the telephone off and then
back on. If the message does not disappear, contact to Service Provider.
Message Rejected Store A message has been received but the message store is full. To receive messages,
Full delete some of the currently stored messages or set messages to automatically
clear (Menu:Message:Parameters:Auto Delete).
Code Type Number of Digits Description
Personal Identification
Number (PIN)
4 to 8 Controls SIM security. Supplied by the service
provider.
PIN 2 4 to 8 Controls memory security. Supplied by the
service provider.
PIN/PIN 2 Unblocking
Key
(PUK/PUK 2) 8 Used to unblock PIN and PIN 2. A PIN or PIN 2
will become blocked if the wrong PIN or PIN 2 is
entered three times. When the blocked PIN or
PIN 2 is unblocked, a new PIN or PIN 2 must be
entered. If the wrong PUK or PUK 2 is entered
10 times, the cursor SIM will be unusable.
Supplied by the service provider.
Password 4 Controls the call bar function. If the wrong
password is entered three times, this service will
be revoked. Supplied by the service provider.
Lock Code 4 to 8 Controls telephone security.
Factory set to "0000"
3.10. Important Error Messages
3.11. Security Codes
Warning Store Full The message is full. Now messages cannot be stored until some of the currently
Continue? stored messages are deleted.
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