20
Troubleshooting
Problem Action
The shaving
sensor does not
respond.
(The driving
sound does not
change.)
►
Depending on the beard thickness or the
amount of beard trimmings in the outer foil
section, the shaving sensor may not react.
This is not a sign of malfunction.
►
Depending on the amount of foam or
the type of shaving agent, the shaving
sensor may not react. This is not a sign of
malfunction.
►
When the remaining battery level is too
low, charge this product.
►
Apply oil. (See page 17)
The shaving
sensor
responds even
though this
product is not in
contact with the
skin.
►
Clean the beard trimmings from the
system outer foil and inner blades.
(See pages 15~18)
►
Replace the system outer foil or inner
blades once they reach their service life.
This product
cannot be
charged.
►
The recommended ambient temperature for
charging is 10 °C (50 °F) to 35 °C (95 °F).
►
Check whether the USB cable is securely
connected to the power supply. If the
above measures are inapplicable, remove
the USB cable and insert it again.
►
If the USB plug (Type-C) heats up,
disconnect the power supply, check the
socket [
A
5 ], and remove any water or
foreign objects from the socket.
The power
switch cannot
be operated.
►
The foam of shaving agent or hand soap
may be attached in the area of the power
switch. Rinse the foam thoroughly before
operating the switch.
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