23
Troubleshooting
Problem Possible cause Action
The appliance
does not operate.
It is not charged. Fully charge the appliance.
The switch is turned ON with the
adaptor connected to the
household outlet.
Charging is only possible when
connected to the household outlet.
Disconnect from the household outlet
before use.
When epilating
The skin protector or discs are
deformed, cracked, or damaged.
Request repair at an authorized
service center.
When epilating
or shaving
Hair dust has accumulated. Clean the hair dust.
Shower gel has adhered to the
discs and blade.
Wash it off by soaking in warm water.
When caring
for feet
The frame is not securely
attached.
Reattach it.
When
exfoliating
Shower gel has adhered to the
sonic scrub brush or brush head.
Rinse in warm water. If shower gel
does not rinse away, remove the
sonic scrub brush or brush head and
soak in warm water.
The usage time gets short.
The appliance is used with
approximately 5 °C (41 °F) or lower.
Use the appliance in an ambient
temperature approximately 5 °C
(41 °F) or higher.
The appliance is pressed against
skin too hard.
Contact to skin with gentle force.
Not charged fully. Fully charge the appliance.
ES-EL9A USA v7.indb 23 2019/1/15 下午6:18
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