Barcode Reader (only for model with Barcode Reader)
Reading is not possible.
Confirm that the barcode isreadable (without damage, etc.). Confirm that the barcode (sym-
bology) isreadable. If the barcode is Codablock A or ISBN, for example, configure the code so
that it is readable using the Barcode Configuration Utility.
Confirm the area for reading. The distance from the reader to the barcode isimportant. As a
rule of thumb, a farther distance should be used for a larger symbolto allow the light to cover the
symbol. In addition, a closer distance should be used for a thinner symbol.
Be sure the barcode is not placed closer than necessaryto the reader.
Set [Extension Port] to [Enabled] in the [Advanced] menu of the Setup Utility.
User Switching
Some applications do not work properly.
When switching to a different user without signing out, some applicationsdo not work properly.
In thiscase, sign out the other users.
Others
Although the computer isturned on, the fol-
lowing problems occur.
The indicators do not light.
No sound.
Screen is dark.
The concealed mode is enabled ( Concealed Mode).
No response.
Open Task Manager and close the software application.
1.
Touch and hold (Start) at the bottom left corner, and then touch [Task Man-
ager].
An input screen (e.g., password input screen at startup) may be hidden behind another win-
dow. Touch the button on the task bar to check.
Shut down by pressing and holding the power switch for 4 seconds or longer, and turn
on the computer and open the application again.
If Windows runs correctly, but the application software does not start, uninstallthe failing applic-
ation software, then reinstallit.
To uninstall, perform the procedure below.
1.
Touch (Start) - (Settings) - [Apps] - [Apps & features].
2. Select the program you want to uninstall, and touch [Uninstall].
A motion image file cannot be played using
Windows
®
Media Player and the message
“Codecrequired” appears.
Some motion image files require a Codec that is not installed asstandard. In this case, connect to the
Internet and tryplayback of the file again. The Codec may automatically be downloaded so you may be
able to play it.
“Battery not exist” is displayed. Battery goesto sleep if the battery is about 5%, may be displayed such as “Not exist” or “Not use” isnot a
malfunction. Connect the AC adaptor for a while.
Checking the Computer's Usage Status
You can check the computer's usage status in the PC Information Viewer. You may need this information when calling PanasonicTechnicalSupport for
advice.
N O T E
n This computer periodically records the management information of the flash memory, etc. The maximum data volume for each record
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