To Next PageTo Next PageWhy can't I make long distance calls on my Panasonic IP Phone?
If you cannot make long distance calls on your Panasonic IP Phone, ensure that you have subscribed to your telephone company’s long distance service.
What to do if my Panasonic Telephone unit does not ring when a call is received?
If your Panasonic Telephone doesn't ring when you receive a call, it's possible the ringer is turned off. To resolve this, press the [+] volume key while a call is being received, or change the ringer volume setting.
What to do if the Panasonic KX-HDV230NE Telephone unit is not performing properly?
If your Panasonic Telephone unit isn't working as expected, start by checking all cable and cord connections to ensure they are properly connected. Also, incorrect connection settings can cause issues. Consult your administrator to confirm your settings are correct. If problems persist, a simple restart of the unit may resolve the issue.
Why can't the other party hear my voice on the Panasonic KX-HDV230NE?
If the other party can't hear you, first check if the unit is muted. Press the / MUTE/AUTO ANS button to turn off the mute feature. Also, if you're using the speakerphone, ensure that nothing is blocking the microphone. Keep hands and objects away from the unit during calls.
How to fix a blank display on my Panasonic IP Phone?
If your Panasonic IP Phone display is blank, it's likely not receiving power. Ensure the device supplying PoE is powered on and the Ethernet cable is properly connected. If you're using an AC adapter, check that it's properly connected and receiving power.
What to do if I cannot hear a dial tone on my Panasonic KX-HDV230NE Telephone?
If you cannot hear a dial tone, confirm that the LAN cable is properly connected.
Why can't I add or edit entries to the phonebook list on my Panasonic IP Phone?
If you cannot add or edit entries to the phonebook list on your Panasonic IP Phone, it could be because the phonebook list is full. Delete any unnecessary entries. Note that the maximum number of entries in the phonebook list is 500.
Why does the sound cut out and I can hear myself through the speaker on my Panasonic IP Phone?
If you are experiencing sound cut-outs or hearing your own voice through the speaker on your Panasonic IP Phone, try speaking closer to the microphone. Avoid using the unit near noise-emitting devices or in rooms with echoes. Also, do not move the unit during a call and ensure nothing is obstructing the microphone.
What to do if my Panasonic IP Phone is not working properly?
If your Panasonic IP Phone is not performing properly, start by checking all cable connections. Then, confirm your connection settings with your administrator. If issues persist, restart the unit.
What to do if I cannot cancel the phonebook lock on my Panasonic Telephone?
If you cannot cancel the phonebook lock, you probably entered an incorrect password. Enter the correct password.
General| Type | IP Phone |
|---|---|
| Power Supply | PoE (Power over Ethernet) |
| Number of Lines | 6 |
| SIP Accounts | 6 |
| Speakerphone | Yes |
| Wall Mountable | Yes |
| Caller ID | Yes |
| Call Waiting | Yes |
| Handset Speakerphone | Yes |
| Answering Machine | No |
| Audio | HD Voice |
| Connectivity | Ethernet |
| Ethernet Ports | 2 |
| Headset Jack | Yes (2.5mm) |
| Voice Codecs | G.722, G.711, G.729 |
| Conference Call | Yes |
