Panasonic KX-TG7431 User Manual

Thank you for purchasing a Panasonic product.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please read these operating instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Charge the batteries for about 7 hours before initial use.
Consulte “Guía Rápida Española”, página 48.
Operating Instructions
Expandable Digital Cordless
Answering System
Model shown is KX-TG7431.
with 2 Handsets
Model No. KX-TG7432
with 3 Handsets
Model No. KX-TG7433
with 4 Handsets
Model No. KX-TG7434
Model No. KX-TG7431
Panasonic’s environmental declaration labels
This mark is an environmental label
showing that the products are certified
as Panasonic’s Green Products.
Standby power consumption
reduced by 59%
TG743x(e).book Page 1 Monday, December 8, 2008 1:36 PM

Panasonic KX-TG7431 Specifications

General

Type	Cordless Telephone
Number of Handsets	1
Frequency	1.9 GHz
Caller ID	Yes
Call Waiting	Yes
Speakerphone	Yes
Answering Machine	Yes
Digital Answering System Recording Time	Up to 18 minutes
Display Type	LCD
Display Size	1.8 inches
Backlit Keypad	Yes
Ringer Volume Control	Yes
Headset Jack	Yes
Talk Time	Up to 10 hours
Intercom	Yes
Power Source	AC Adapter
Expandable Handsets	Yes, up to 6 handsets
Phonebook Capacity	50 entries
Battery Type	Ni-MH
Weight	0.4 kg

Summary

Introduction

Model Composition

Lists different models and their included handsets.

Accessory Information

Details supplied accessories for each model.

Additional/Replacement Accessories

Expanding Your Phone System

Details on adding more handsets to the system.

Optional Handset Feature Overview

Compares features of different optional handset models.

Important Information

For Your Safety

Critical safety precautions to prevent injury or property damage.

Operating Safeguards

Guidelines for safe operation and maintenance of the device.

Medical

Information regarding RF energy and medical devices.

Installation and Relocation

Advice on safely installing and moving the telephone unit.

Battery and Safety

Battery Information

Instructions and warnings regarding battery usage and disposal.

Important Safety Instructions

Basic safety precautions to reduce fire, shock, and injury risks.

Best Performance Tips

Tips for optimal placement of the base unit for clear communication.

Environmental Considerations

Recommendations for keeping the product in a suitable environment.

Product Care and Specifications

Routine Care

Instructions for cleaning and maintaining the appearance of the product.

Disposal and Transfer Notice

Advice on data privacy and product disposal or transfer.

Specifications

Technical details of the phone system, including DECT, frequency, and power.

Operating Conditions

Recommended temperature and humidity ranges for operation.

Other Information

Statements regarding product usage, local laws, and design changes.

ENERGY STAR Certification

Information about the product's energy efficiency certification.

Getting Started

Setting Up Connections

How to connect the base unit to power and the phone line.

Battery Installation

Instructions for inserting the rechargeable batteries into the handset.

Battery Charging

Procedure and duration for charging the handset batteries.

Setup Notes and Battery Performance

Notes on Connections

Important points regarding the AC adaptor connection and placement.

Power Failure Operation

How to maintain phone service during a power outage.

Battery Installation Notes

Specific advice for installing and handling batteries correctly.

Battery Charging Notes

Tips for charging handset and base unit contacts.

Battery Level Indicators

Explanation of battery level indicators and their meanings.

Battery Performance

Details on the expected operating time for the supplied batteries.

Device Controls

Handset Controls

Identification and function of controls on the handset unit.

Handset Control Types

Explanation of soft keys and joystick operation on the handset.

Base Unit Controls

Identification and function of controls on the base unit.

Display Information

Handset Display Items

Explains various icons and symbols shown on the handset display.

Temporary Display Mode Switch

How to change the display format between single and multiple items.

Initial Settings Configuration

Display Language Settings

How to change the display language to English or Spanish.

Voice Guidance Language

How to set the language for voice prompts and alerts.

Dialing Mode Setup

How to set dialing mode (Tone/Pulse) based on phone line service.

Date and Time Setup

Procedure for setting the current date and time on the unit.

Making and Answering Calls

Making Calls

Steps for initiating calls using the handset or speakerphone.

Using the Speakerphone

Instructions for using the speakerphone function during calls.

Adjusting Call Volume

How to adjust audio volume during a call using the joystick.

Redial List Usage

How to redial numbers from the stored list.

Pause Functionality

How to insert pauses for PBX or long distance service access.

Answering Calls

Steps for receiving and ending incoming calls.

Auto Talk Feature

Explanation of the feature that answers calls by lifting the handset.

Call Features

Adjusting Handset Ringer Volume

How to set the ringer volume for incoming calls on the handset.

Temporary Handset Ringer Off

How to temporarily mute the handset ringer during an incoming call.

Adjusting Base Unit Ringer Volume

How to adjust the ringer volume for the base unit.

Call Hold Function

How to place an ongoing call on hold and resume it later.

Mute Function

How to temporarily disable the microphone during a call.

Flash Function

How to use the flash function for PBX features or services.

Call Waiting and Caller ID

How to use call waiting features with Caller ID service.

Advanced Call Features

Temporary Tone Dialing

How to temporarily switch to tone dialing for service access.

Handset Clarity Booster

How the clarity booster improves sound quality in areas with interference.

Call Share Feature

How multiple users can join an ongoing outside call.

Shared Phonebook Management

Shared Phonebook Overview

How to use the shared phonebook for making calls.

Adding Phonebook Entries

Steps to add new names and phone numbers to the phonebook.

Correcting Mistakes

How to edit or erase errors while entering phonebook data.

Finding and Calling Entries

How to search for and initiate a call to a phonebook entry.

Phonebook Operations

Searching Phonebook Alphabetically

Method to find phonebook entries by typing the first letter.

Editing Phonebook Entries

How to modify existing names, numbers, or ringer IDs in the phonebook.

Erasing Phonebook Entries

Steps to delete entries from the phonebook.

Chain Dial Feature

How to dial phonebook numbers during an active call for PINs or access numbers.

Programming Features

Programmable Settings Overview

Overview of features that can be customized using the handset.

Menu Navigation Programming

Guide to navigating menus to access and set features.

Programming via Menus

Intercom Settings

Accessing Intercom settings.

Initial Setting Adjustments

Accessing settings for ringer, date/time, alarm, etc.

Talking Caller ID Settings

Accessing settings related to Talking Caller ID for handset and base unit.

Voice Mail Settings

Accessing settings for storing VM numbers and tone detection.

Call Block Settings

Accessing settings for blocking unwanted calls.

Message Alert Settings

Accessing settings for message notification alerts.

Display Setting Adjustments

Accessing settings for display contrast and mode.

Key Tone Settings

Accessing settings for key tone volume.

Auto Talk Setting

Accessing the Auto Talk setting.

Caller ID Edit Settings

Accessing settings for editing Caller ID information.

Telephone Line Settings

Accessing settings for dialing mode, flash time, and line mode.

Handset Registration

Accessing handset registration and deregistration.

Language Change Settings

Accessing display and voice prompt language settings.

Customer Support Access

Accessing customer support information.

Programming via Direct Commands

Alarm Feature Code

Code to set up alarm functions.

Answering System On/Off Codes

Codes to turn the answering system on or off.

Auto Talk Code

Code to enable or disable the Auto Talk feature.

Block Calls Without Number Code

Code to block calls with no caller ID information.

Call Block Code

Code to manage the call block list.

Caller ID Edit Code

Code to automatically edit Caller ID information.

Caller List Access Code

Code to access the caller list.

Check Greeting Code

Code to check the recorded greeting message.

Customer Support Code

Code to access customer support.

Date and Time Code

Code to set the date and time.

Deregistration Code

Code to deregister a handset.

Display Language Code

Code to change the display language.

Display Mode Code

Code to set the display mode for lists.

Erase All Messages Code

Code to erase all recorded messages.

Intercom Code

Code to access Intercom functions.

Key Tone Code

Code to adjust key tone settings.

LCD Contrast Code

Code to adjust LCD contrast.

Message Alert Code

Code to set message alert notifications.

More Programming Features

Message List Code

Code to access the message list.

Play All Messages Code

Code to play all recorded messages.

Play New Messages Code

Code to play only new recorded messages.

Pre-recorded Greeting Reset Code

Code to reset greeting to pre-recorded.

Record Greeting Code

Code to record a custom greeting message.

Recording Time Code

Code to set the recording time for messages.

Register Handset Code

Code to register a new handset.

Remote Code Setup

Code to set the remote access code.

Ring Count Code

Code to set the number of rings before answering.

Ringer Tone Selection

Code to select handset ringer tones.

Ringer Volume Adjustment

Code to adjust handset ringer volume.

Set Dial Mode Code

Code to set the dialing mode.

Set Flash Time Code

Code to adjust the flash time.

Set Line Mode Code

Code to set the line mode.

Silent Mode Control

Code to turn silent mode on or off.

Silent Mode Start/End Times

Code to set the active period for silent mode.

Store Voice Mail Number

Code to store the Voice Mail access number.

Talking Caller ID (Handset)

Code to enable/disable Talking Caller ID on handset.

Advanced Programming Options

Talking Caller ID (Base Unit)

Code to enable/disable Talking Caller ID on base unit.

Time Adjustment Settings

Code to adjust time based on Caller ID.

Voice Mail Access Code

Code to access Voice Mail service.

VM Tone Detection Code

Code to turn voice mail tone detection on/off.

Voice Prompt Language Code

Code to change voice prompt language.

Special Programming Features

Silent Mode Setup

How to set silent mode for specific periods.

Turning Silent Mode On/Off

Steps to activate or deactivate the silent mode.

Changing Silent Mode Times

How to set the active period for silent mode.

Alarm Function Setup

How to set up alarm functions, including tones and voice announcements.

Call Blocking

Call Blocking Explained

How to reject calls based on stored numbers or lack of caller ID.

Storing Unwanted Callers

Instructions for adding numbers to the call block list.

Advanced Call Blocking and Display

Block Calls Without Phone Number

How to block calls with no caller ID information.

Managing Call Block Numbers

How to manage entries in the call block list.

Display Mode Selection

How to select display format for lists and menus.

Unit Registration

Operating Additional Units

Information on expanding the system with more handsets.

Registering a Handset to Base

Step-by-step guide to pair a handset with the base unit.

Deregistering a Handset

How to remove a handset's registration from the base unit.

Caller ID Service

Using Caller ID Service

Requirements and benefits of subscribing to Caller ID.

Caller ID Features Explained

How caller name and number are displayed, and call logging.

Missed Calls Identification

How the unit identifies and displays missed calls.

Phonebook Name Display

How the phonebook name appears with Caller ID.

Talking Caller ID Function

How the unit announces caller information audibly.

Phonebook Name Announcement

How the phonebook name is announced for incoming calls.

Caller ID Details

Phonebook Name Announcement Details

Details on how stored phonebook names are announced.

Ringer ID Functionality

How to assign different ringers to specific callers.

Caller List Management

How to view and manage the list of incoming calls.

Viewing Caller List and Calling Back

Steps to review call history and call back entries.

Editing Caller Phone Numbers

How to modify phone numbers in the caller list before dialing.

Caller ID Auto Edit Feature

How the unit automatically edits caller numbers based on previous edits.

Caller ID Information Management

Erasing Selected Caller Information

How to delete specific entries from the caller list.

Erasing All Caller Information

How to clear the entire caller list.

Storing Caller Information to Phonebook

How to save caller list entries into the phonebook.

Answering System Overview

Answering System Functionality

Overview of the answering system's capabilities.

Memory Capacity

Information on the total recording time and message limit.

Turning Answering System On/Off

Instructions to activate or deactivate the answering system.

Call Screening Feature

How to listen to callers leaving messages in real-time.

Disabling Call Screening

How to disable the call screening function.

Greeting Messages

Greeting Message Setup

How to set up a greeting message for callers.

Recording Your Greeting

Steps to record a personalized greeting.

Using Pre-recorded Greetings

How to use the unit's built-in greeting messages.

Erasing Your Greeting Message

How to reset the greeting to a pre-recorded message.

Playing Back Greeting Message

How to listen to the currently set greeting message.

Listening to Messages (Base Unit)

How to access recorded messages via the base unit.

Answering System Playback Controls

Controls for managing messages during playback.

Message Playback Options

Erasing All Messages

How to delete all recorded messages at once.

Listening to Messages (Handset)

How to access recorded messages via the handset.

Listening to Messages from List

How to select and play specific messages from a list.

Answering System Playback Controls

Controls for managing messages during playback.

Remote Answering System Operation

Calling Back Messages

How to call back a caller directly from message playback.

Erasing All Messages Remotely

How to delete all recorded messages at once remotely.

Remote Operation Guide

How to operate the answering system remotely.

Remote Access Code Setup

How to set up and use a remote access code.

Using Answering System Remotely

Steps to access messages and settings from an external phone.

Voice Guidance During Remote Operation

How the voice guidance system works during remote operation.

Answering System Settings and Commands

Remote Commands List

List of dial keys for remote answering system functions.

Turning Answering System On Remotely

How to turn on the answering system from an external phone.

Answering System Settings

Customizing various answering system parameters.

Number of Rings Setting

How to set the number of rings before the answering system activates.

Voice Mail Integration

Voice Mail Service Subscribers

Advice for users who also subscribe to a voice mail service.

Caller Recording Time

How to adjust the maximum recording time per caller.

Message Alert Setting

How to enable/disable the message indicator alert.

Voice Mail Service

Voice Mail Service Overview

Overview of voice mail service provided by the telephone company.

Storing Voice Mail Access Number

How to store the access number for your voice mail service.

Erasing Voice Mail Access Number

Steps to remove the stored voice mail access number.

Voice Mail Tone Detection

How the unit detects new voice mail messages using tones.

Accessing Voice Mail

Turning VM Tone Detection On/Off

How to enable or disable the voice mail tone detection feature.

Listening to Voice Mail Messages

How the unit indicates and allows access to new voice mail messages.

Intercom and Locator Features

Intercom Calls

How to make and answer intercom calls between handsets.

Making an Intercom Call

Steps to initiate an intercom call to another handset.

Answering an Intercom Call

How to accept an incoming intercom call.

Handset Locator

How to find a misplaced handset using the base unit.

Call Transfer and Conference Calls

How to transfer calls or set up conference calls between handsets.

Useful Information

Belt Clip Installation

Instructions for attaching and using the belt clip accessory.

Wall Mounting Instructions

Steps for mounting the charger unit on a wall.

Error Messages and Troubleshooting

Error Messages

Explains common error messages and their solutions.

Troubleshooting Guide

General Use Troubleshooting

Troubleshooting steps for general operational issues.

Programmable Settings Troubleshooting

Troubleshooting for issues related to programmable settings.

Further Troubleshooting

Handset Registration Troubleshooting

Troubleshooting issues with registering a handset to the base unit.

Battery Recharge Troubleshooting

Troubleshooting common issues related to battery charging.

Call/Intercom Troubleshooting

Troubleshooting issues during calls and intercom usage.

Caller ID and Answering System Issues

Caller ID/Talking Caller ID Troubleshooting

Troubleshooting issues related to Caller ID and Talking Caller ID.

Advanced Troubleshooting

Caller List and Time Troubleshooting

Troubleshooting issues with caller list editing and time synchronization.

Answering System Troubleshooting

Troubleshooting issues with the answering system.

Liquid Damage and Remote Operation Troubleshooting

Liquid Damage Handling

Instructions and cautions for handling liquid damage to the unit.

FCC and Regulatory Information

FCC Compliance Information

Regulatory compliance information and FCC rules.

FCC RF Exposure Warning

Safety guidelines regarding radio frequency exposure limits.

TIA-1083 Standard Compliance

Information on hearing aid compatibility standards.

Guía Rápida Española (Quick Start Guide)

Instalación (Installation)

Spanish instructions for setting up the base unit and handset.

Sugerencias de Operación (Operation Tips)

Joystick Operation

Explanation of joystick controls for navigation and volume.

Function Key Usage

How to use the function keys and joystick for menu selection.

Temporary Display Mode Change

How to switch display modes temporarily for lists and menus.

Basic Operations (Spanish)

Language and Time Settings

How to change display and voice guidance languages, and set date/time.

Making and Answering Calls

Steps for making, answering, and hanging up calls.

Volume Adjustments

How to adjust audio volume and ringer volume during calls.

Shared Phonebook Operations

Shared phonebook operations in Spanish.

Answering System Operations (Spanish)

Base Unit Answering System Control

How to turn the answering system on/off from the base unit.

Listening to Messages (Base Unit)

How to listen to messages from the base unit.

Remote Answering System Operation

Remote operation of the answering system.

Remote Commands

List of remote commands for the answering system.

Recording Your Greeting Message

How to record a custom greeting message.

Frequently Asked Questions (Spanish)

Troubleshooting Display Messages

Troubleshooting display messages like 'No link to base'.

Increasing Handset Volume

How to increase handset volume.

Troubleshooting Noise and Call Drops

Troubleshooting noise and call drop issues.

Adding Accessory Handsets

Information on adding extra handsets.

Battery Charging Advice

Battery charging advice.

Handling Call Waiting

How to handle call waiting.

Quick Troubleshooting (Spanish)

Troubleshooting Handset Display Errors

Troubleshooting specific error messages on the handset.

No Dial Tone Troubleshooting (Spanish)

Troubleshooting No Dial Tone Issues

Troubleshooting no dial tone issues.

Registering a Handset (Spanish)

Re-registering Handset to Base Unit

Steps to re-register a handset to the base unit.

Appendix: Support and Resources

Customer Services Directory

Directory for customer support and website information.

Accessory Purchases

Information on purchasing parts and accessories online or by mail.

Warranty Information (US/Puerto Rico)

Limited Warranty Coverage Details

What is covered under the limited warranty.

Ship-In Service Instructions

Instructions for sending the product for repair under warranty.

Warranty Limitations and Exclusions

Warranty Exclusions

Limitations and exclusions from the product's warranty coverage.

Record Keeping for Reference