To Next PageTo Next PageWhy is the handset display blank or dark on my Panasonic Telephone?
If your handset display is blank or dark, it could be due to these reasons: * The handset is in screen saver mode. To activate the display, press M N during a call or MOFFN at other times. * “LCD backlight” is set to “Off” while on charge. You can change this setting.
Why is 'Voice mail msg. via phone co.' shown on my Panasonic Telephone display and how do I remove it?
This message appears when your service provider's voice mail service has a message for you, not your unit's answering system. Usually, you can clear it by listening to the message by dialing your voice mail number and following the instructions. You might need to clear all messages from your voice mailbox. Alternatively, press and hold the # key until the unit beeps to remove the notification.
What to do if caller information is not displayed on my Panasonic KX-TGH264 Telephone?
If caller information is not being displayed, consider these possible solutions: * Make sure you subscribe to Caller ID service. * If you are using additional telephone equipment, plug the unit directly into the wall jack. * If you use a DSL/ADSL service, connect a DSL/ADSL filter between the base unit and the telephone line jack. * The name display service for landline calls may not be available in some areas. * Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.
Why doesn't my Panasonic KX-TGH264 handset or base unit ring?
If your handset or base unit isn't ringing, consider the following: * The ringer volume for landline might be turned off. Adjust the ringer volume. * The ringer volume for cellular line might be turned off. Adjust the ringer volume. * When one handset is selected to ring for cellular calls, other units do not ring. * Silent mode might be turned on. Turn it off.
What to do if I cannot hear a dial tone on my Panasonic KX-TGH264?
If you cannot hear a dial tone, check these: * Ensure the base unit’s AC adaptor and telephone line cord are properly connected. * Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. * If the working telephone does not operate properly, contact your service provider/telephone company.
How to fix noise or sound cutting in and out on my Panasonic KX-TGH264?
If you are experiencing noise or sound cutting in and out, the following might help: * If you're using the handset or base unit in an area with high electrical interference, reposition the base unit and use the handset away from sources of interference. * Move closer to the base unit. * If you use a DSL/ADSL service, consider connecting a DSL/ADSL filter between the base unit and the telephone line jack.
Why does my Panasonic Telephone unit not record new messages?
If the unit isn't recording new messages, consider the following: * The answering system is turned off. Turn it on. * The answering system does not answer or record calls from cellular lines. * The message memory is full. Erase unnecessary messages. * The recording time is set to “Greeting only”. Change the setting. * Your service provider/telephone company’s voice mail service may be answering your calls before the unit’s answering system can answer your calls. Change the unit’s number of rings setting to a lower value, or contact your service provider/telephone company. * The answering system will not answer incoming calls while the other devices such as headset or handsets are engaged in a call.
How to fix time shifting on my Panasonic Telephone?
If the time on your unit has shifted, it may be due to incorrect time information from incoming Caller ID. Set the time adjustment to “Manual” (off).
Why is my Panasonic KX-TGH264 handset beeping and/or flashing?
If your handset is beeping and/or flashing, it likely means the battery charge is low. You should fully charge the batteries.
General| Type | Cordless Phone |
|---|---|
| Expandable up to | 6 Handsets |
| Answering System | Yes |
| Answering Machine | Yes |
| Caller ID | Yes |
| Call Waiting Caller ID | Yes |
| Speakerphone | Yes |
| DECT 6.0 Technology | Yes |
| Intercom | Yes |
| Ring Tones | 10 |
| Headset Jack | Yes |
| Battery Type | Ni-MH |
| Battery Life (Talk Time) | 13 Hours |
| Frequency | 1.9 GHz |
| Range | Up to 1000 feet |
| Key Finder Compatible | Yes |
| Noise Reduction | Yes |
| Power Back-Up Operation | Yes |
| Display | LCD |
| Backlit Display | Yes |
| Phonebook Capacity | 50 entries |
| Battery Life (Standby Time) | 120 hours |
| Weight (Handset) | 4.8 oz |
Details the different models and their base/handset parts.
Lists the accessories included with the product and their quantities.
General notes on design changes, illustrations, and product specifications.
Information about expanding the phone system with optional handsets.
Details on expanding the system with Bluetooth devices like phones and headsets.
Information about trademarks and logos used in the manual.
Essential safety precautions to prevent injury and property loss.
Guidelines for safely installing and locating the phone system.
Crucial safety precautions when using the product to avoid risks.
Recommendations for optimal placement of the base unit for best reception.
Guidance on keeping the product away from environmental hazards.
Instructions for cleaning and maintaining the product.
Notes on battery replacement warnings and product disposal.
Recommendations for handling private information before disposing or transferring.
Information regarding product usage in the US and potential local law violations.
Technical specifications for the phone system, including standards and power.
Guidance on initial setup procedures for the phone system.
Step-by-step guide for connecting the base unit and charger.
Instructions for correctly installing the rechargeable batteries.
Guidance on how to charge the handset batteries and battery performance.
Important notes regarding setup, connections, battery installation, and charging.
Displays icons and corresponding battery level indicators.
Information on operating time for supplied Ni-MH batteries.
Explanation of the eco mode feature for power saving.
Identifies and explains the controls and buttons on the unit.
Identifies and explains the controls and buttons on the handset.
Identifies and explains the controls and indicators on the base unit.
Explains soft keys and the navigator key functions.
Explains the icons and indicators shown on the handset display.
Details the icons and indicators displayed on the handset.
Details the status indicators for cellular lines on the base unit.
Explains the status indicators for the Bluetooth headset on the base unit.
Instructions for changing the display and voice guidance languages.
Steps to set the current date and time on the unit.
Guide on how to record a personalized greeting message.
Covers additional settings like Smart function key, dialing mode, and screen saver.
How to configure and use the Smart function key for quick access to features.
How to change the dialing mode to match your phone line service.
Information on activating the screen saver mode for the handset display.
Overview of how to connect and use cellular calls via Bluetooth.
Step-by-step guide to pair a cellular phone to the base unit.
Instructions on how to remove a paired cellular phone from the base unit.
Configuration options for the Link to Cell feature.
How to choose which unit rings for incoming cellular calls.
How to use your cellular phone's ringer tone for incoming calls.
Instructions on how to revert to handset ringer tones.
Guidance on changing specific ringer tones for cellular lines.
How Bluetooth devices automatically reconnect to the base unit.
Settings for automatic reconnection of Bluetooth devices to the base unit.
How to manually connect or disconnect a paired cellular phone.
Instructions for setting the unit to use only cellular lines.
Steps to take when reconnecting the landline after using cellular line only mode.
How to select which cellular line is used for calls.
How to store an area code for easier local dialing.
Instructions for changing the Bluetooth PIN for security.
Step-by-step guide on how to make calls using a cellular line.
How to adjust the audio volume during a call.
How to make a call using numbers from the redial list.
Instructions on how to delete entries from the redial list.
Step-by-step guide on how to make calls using the landline.
How to use the speakerphone function for calls.
How to make calls using numbers from the redial list.
How to insert a pause when dialing for PBX or long distance services.
Instructions on how to answer incoming calls.
Information on answering calls by pressing any key.
How to answer calls by simply lifting the handset.
How to temporarily turn off the handset ringer.
How to use the Smart function key to answer calls.
How to adjust the ringer volume for handset and base unit.
Details on call features like Hold and Mute.
Using the FLASH function for PBX features and services.
How to use call waiting and Caller ID features.
Using tone dialing for rotary/pulse service users.
Improving sound clarity in areas with interference.
Reducing background noise for clearer conversations.
Adjusting sound for clearer voice and better understanding.
How to join an existing outside call.
How to transfer calls or set up conference calls.
How to transfer cellular calls between handset and paired cell phone.
How to handle a second incoming call while on another call.
How to answer a second call during an active landline call.
How to answer a second call during an active cellular call.
How to make and answer intercom calls between handsets.
Steps to initiate an intercom call to another handset.
How to respond to an incoming intercom call.
How to use the Smart function key to answer intercom calls.
How the handset provides power during a power failure for landline calls.
Battery performance details during power back-up operation.
Instructions for making calls during a power outage.
How to make calls from the redial list during a power failure.
How to make calls from the phonebook during a power failure.
Instructions for answering calls during a power outage.
Information on storing up to 3000 phonebook entries with names and numbers.
Step-by-step guide to add new entries to the phonebook.
How to save numbers from the redial list into the phonebook.
How to save incoming call information into the phonebook.
Table showing characters and corresponding dial keys for name entry.
How to erase characters or numbers during entry.
How groups help organize entries and assign ringer IDs.
Instructions for customizing group names and setting ringer IDs.
How to locate and make calls from phonebook entries.
How to modify existing phonebook entries.
Instructions for deleting phonebook entries.
How to dial stored numbers from the phonebook while on a call.
How to assign phone numbers to speed dial keys.
Steps to add numbers to speed dial keys, manually or from phonebook.
How to edit a speed dial entry.
How to remove a speed dial entry.
How to view phonebook entries and make calls using them.
Overview of accessing features via display menus or direct command codes.
Table showing menu operations, their codes, and corresponding pages.
Settings for alerts when new messages are received.
Configuration options for ring count, recording time, remote code, and screen call.
Accessing voice mail messages from the service provider.
Paging desired units for intercom calls.
Adjusting ringer volume, ringer tone, and interrupt tone.
Setting periods when the handset will not ring for outside calls.
Setting the start and end times for silent mode.
Allowing specific caller groups to ring during silent mode.
Information and operations related to the key detector feature.
Settings and operations for Bluetooth connectivity.
Settings and operations related to linking cell phones via Bluetooth.
Adjusting ringer volume for handset and base unit for Bluetooth connections.
Selecting ringer tones for Bluetooth linked calls.
Choosing which unit rings for incoming cellular calls.
Using cellular phone's ringtone for calls, with limitations.
Setting up alerts for text messages received on the paired cell phone.
Pairing Bluetooth devices like cell phones and headsets.
Removing paired Bluetooth devices.
Transferring phonebook entries from a cell phone.
Pairing and managing Bluetooth headsets.
Configuration options for auto connect, cell area code, PIN, and codes.
Configuring automatic reconnection for Bluetooth devices.
Setting the area code for cellular calls.
Enabling a mode that uses only cellular lines.
Selecting which cellular line to use for calls.
Setting the Personal Identification Number for Bluetooth pairing.
Setting the international dialing code.
Setting the country code for international calls.
Setting the trunk prefix for domestic calls.
Viewing phonebook entries.
Configuration for ring adjustments and silent mode.
Adjusting ringer volume and selecting ringer tones.
Setting periods when the handset will not ring for outside calls.
Setting the current date, time, and memo alarms.
Setting caller ID announcements for handset and base unit.
Configuring settings for the key detector feature.
Features for rejecting unwanted callers based on numbers or no number displayed.
Assigning phone numbers to speed dial keys.
Recording a personalized greeting message for the answering system.
Settings related to voice mail access and tone detection.
Customizing display settings like wallpaper, clock, color, and backlight.
Enabling or disabling the Smart function key.
Setting the audible feedback for key presses.
Automatically editing caller information format based on dialed numbers.
Enabling or disabling the auto-answer feature.
Configuring line settings such as dial mode, flash time, and line mode.
Enabling or disabling call sharing between units.
Registering or deregistering handsets and other units.
Setting the power failure operation mode.
Information on how to contact customer support.
Changing the display and voice prompt languages.
Setting the current date, time, and memo alarms.
Adjusting how the unit handles time synchronization.
Setting alarms with options for once, daily, or weekly, and text memos.
Setting periods when the handset will not ring for outside calls.
Instructions to enable or disable silent mode.
Setting the duration for silent mode.
Allowing specific caller groups to ring during silent mode.
Features for rejecting unwanted callers based on numbers or no number displayed.
Methods for blocking unwanted callers.
How to block a specific phone number.
How to block a range of phone numbers.
How to reject calls with no caller ID information.
Option to disable the first ring for blocked calls.
Managing numbers in the call block list.
How to clear all blocked numbers from the list.
Settings for handset name and display.
Customizing the name displayed for each handset.
Setting whether the handset name is displayed in standby mode.
Procedures for operating and registering additional units.
Information on managing additional units like handsets.
Information on the maximum number of additional handsets supported.
Steps to register a handset to the base unit.
How to remove a handset's registration from the base unit.
Instructions to cancel a handset's wireless connection to the system.
How to use Caller ID features and requirements.
Information displayed for incoming calls, including 'Out of area' and 'Private caller'.
How the unit handles unanswered calls and displays 'Missed call'.
How stored phonebook names appear with incoming calls.
Feature to announce caller information audibly.
Announcing stored phonebook names for incoming calls.
How to view the caller list and make a call back.
How to view the caller list and call back using a cellular line.
How to view the caller list and call back using the landline.
Using the Smart function key to access the caller list for missed calls.
How to edit phone numbers in the caller list.
Automatically editing caller information format based on dialed numbers.
How to delete specific entries from the caller list.
How to clear all information from the caller list.
Copying phonebook entries from a cellular phone to the unit.
Setting dialing codes before transferring phonebook data.
Notifying the handset about text messages received on the paired cell phone.
Configuring alert settings for text messages.
Enabling or disabling text message alerts.
Choosing the sound for text message alerts.
Using a Bluetooth headset for hands-free landline conversations.
Steps to pair a Bluetooth headset with the base unit.
How to connect or disconnect a headset.
Removing a paired Bluetooth headset.
Using the headset for landline operations.
How to answer landline calls using the headset.
Switching audio between the base unit and headset for messages.
Sharing calls between the headset and handset.
Adjusting the headset volume.
Overview of the answering system's capabilities.
Information on the total recording capacity and message limit.
How to activate or deactivate the answering system.
Explains the greeting message played to callers.
Step-by-step guide to record a personalized greeting.
Information on using the unit's built-in greeting messages.
How to revert to a pre-recorded greeting after recording your own.
How to listen to the greeting message.
How to play and manage recorded messages.
How to play messages using the base unit.
Controls for playback operations like volume, skip, stop, and erase.
How to delete all recorded messages.
How to listen to messages using the handset.
Using the Smart function key to access new messages.
How to select and play specific messages from a list.
Controls for operating the answering system via menu.
How to call back a caller using a cellular or landline.
Modifying a caller's number before initiating a call back.
How to erase all recorded messages.
Features for alerting users about new messages.
Base unit beeping to alert of new messages.
Receiving a notification call for new messages.
Setting a number to receive notification calls for new messages.
Enabling or disabling the new message alert feature.
Modifying the phone number for new message alerts.
Removing the phone number for new message alerts.
Setting whether a remote access code is required for messages.
How to listen to messages after a new message alert call.
Accessing the answering system remotely via a touch-tone phone.
Setting a secure code for remote access to messages.
Removing the remote access code.
Steps to remotely operate the answering system.
Using voice prompts for remote operation.
Using dial keys for direct access to answering system functions remotely.
How to turn on the answering system remotely.
Configuration options for call screening and ring count.
Listening to incoming messages as they are recorded.
Setting the number of rings before the answering system activates.
Notes for using voice mail service instead of the unit's system.
Adjusting the maximum recording time per caller.
Setting the system to announce a greeting but not record messages.
Information about landline voice mail services from providers.
How to store the voice mail access number for automatic dialing.
Instructions to remove the stored voice mail access number.
How the unit detects new voice mail messages.
Enabling or disabling the voice mail tone detection feature.
How the unit indicates new voice mail messages.
Using the Smart function key to access voice mail messages.
Instructions for mounting the charger unit on a wall.
Common error messages and their causes/solutions.
Explains specific display messages like 'Requires subscription to Caller ID'.
General troubleshooting steps for common issues.
Troubleshooting issues with pairing cellular phones, connecting, or hearing dial tone.
Troubleshooting issues with handset registration, battery recharge, and call making/answering.
Troubleshooting issues with cellular calls, landline calls, and distance calls.
Troubleshooting issues with caller information display or announcement.
Troubleshooting issues with caller information announcement, auto-editing, time shifts, and second caller display.
Troubleshooting issues with phonebook copying, headset conversations, noise, connection, and features.
Troubleshooting text message alerts and Bluetooth device usage.
Troubleshooting issues with recording messages, remote operation, and ring counts.
How to recover or change the Bluetooth PIN if forgotten.
How to remove the 'Voice mail msg. via phone co.' display notification.
Instructions for dealing with moisture or liquid damage to the unit.
Compliance information regarding FCC rules and telephone company connections.
Further FCC compliance, safety warnings, and RF exposure information.
Information about compatibility with hearing aids.
Contact information and resources for customer support and assistance.
Information on purchasing parts and accessories online and via mail.
Details of the limited warranty coverage for Panasonic telephone products.
Specific terms and conditions of the limited warranty.
How to submit repair requests and check status online.
Specific exclusions and limitations of the product's limited warranty.
