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DVQX2263 (ENG)
Troubleshooting
First, try out the following procedures.
• Please also refer to the “Owner’s Manual for advanced features” (PDF format), which describes
more detailed information.
• The sound is caused by the In-Body Image Stabilizer. This is not a malfunction.
• Depending on the lens you attach, it may move inside and create a sound. This is not a
malfunction.
• Charging is being performed in a place with extremely high or low temperature.
– Reconnect the USB connection cable (supplied) and retry charging in a place where ambient
temperature is 10 °C to 30 °C (50 oF to 86 oF) (temperature conditions also apply to the
battery itself).
• Charging is not possible if the power supply capacity of the computer is low.
• The battery is drained. Charge the battery. (P17)
If the problem is not resolved, it may be improved by selecting [Reset] on the
[Setup] menu.
When I shake the camera, I hear a rattling sound.
When I shake the camera, I hear a rattling sound from the attached lens.
Recording stops before finishing.
Cannot record.
Cannot use some functions.
• In high ambient temperatures or if the camera is used for continuous recording, the
temperature of the camera will rise.
To protect the camera against a rise in temperature, after [ ] is displayed, recording will be
stopped, and the following functions will not be available for a time.
Wait until the camera cools down.
–[4K PHOTO]
– Post Focus
– Motion picture recording
– Power supply via the USB connection cable
The charging lamp blinks.
The camera does not operate even if it is turned on. The camera quickly turns off
after being turned on.
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