74 VQT3E65 VQT3E65 75
Q&A
Troubleshooting
Try checking these items (→74 - 79) first.
If the problem persists, performing [Reset] in the [Setup] menu may resolve the issue.
(Note that except for some items such as [Clock Set], all settings are returned to their
values from the time of purchase.)
Battery, power
Camera does not work even if power is turned on.
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Battery is not inserted correctly (→11), or needs recharging.
The power cuts off during use.
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Battery needs recharging.
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Camera is set to [Auto Power Off]. (→28)
→ Turn on the power again.
Recording
Cannot record pictures.
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The camera is in Playback Mode.
→ Press the Playback button to switch to Recording Mode.
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Built-in memory/card is full. → Free space by deleting unwanted pictures (→25).
Recorded pictures look white.
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Lens is dirty (fingerprints, etc.).
→ Clean lens surface with a soft, dry cloth.
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Lens is foggy (→4).
Recorded pictures are too bright/too dark.
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Adjust the exposure (→38).
2-3 pictures are taken when I press the shutter button just once.
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Camera is set to use [Burst] (→50).
Focus not aligned correctly.
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Not set to mode appropriate for distance to subject. (Focus range varies according to
Recording Mode.)
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Subject outside of focus range.
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Caused by jitter or subject movement (→52).
Recorded pictures are blurred. Optical Image Stabilizer ineffective.
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Shutter speed is slower in dark locations and Optical Image Stabilizer is less effective.
→ Hold camera firmly with both hands, keeping arms close to body.
→ Set [Digital Zoom] to [OFF] and [Sensitivity] to [ ]. (→47, 50)
Recording (Continued)
Recorded pictures appear coarse, or there is interference.
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ISO Sensitivity is high, or shutter speed is low.
(Default [Sensitivity] setting is [ ] – interference may appear with indoor pictures.)
→ Lower [Sensitivity] (→47).
→ Set [Color Mode] to [NATURAL] (→51).
→ Take pictures in brighter locations.
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Camera is set to [High Sens.].
(Picture becomes slightly coarser in response to high sensitivity.)
Brightness or colouring of recorded picture different from real life.
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Taking pictures under fluorescent lighting may require a faster shutter speed and result
in slightly changed brightness or colouring, but this is not a fault.
Red banding may appear on the LCD monitor or part or the entire
screen may have a reddish tint, when recording or pressing the
shutter button halfway.
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This is a characteristic of CCD and may appear if subject contains
brighter areas. Some blurring may occur around these areas, but this
is not a fault. This will be recorded in motion pictures, but not in still
pictures.
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We recommend keeping the screen away from strong light sources
such as sunlight when taking pictures.
Motion picture recording stops midway.
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With some cards, access display may appear briefly after recording, and recording may
end midway.
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When recording motion picture, use a card rated with an SD speed class
∗
of “Class 6”
or higher.
∗
SD speed class refers to a specification for sustained write speeds.
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If recording stops even when using a card with speed of “Class 6” or faster, the data
writing speed is low. We recommend backing up the data on the memory card and
reformatting it. (→30)
The beep volume is low.
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The speaker is blocked.
LCD monitor
Monitor sometimes shuts off even though power is on.
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After recording, monitor shuts off until next picture can be recorded. (Approx. 6 seconds
(max.) when recording to the built-in memory)
Brightness is unstable.
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Aperture value is set while shutter button is pressed halfway.
(Does not affect recorded picture.)
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