Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about any of the check points, or if the
solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
Common problems
Incorrect display or play
will not start.
You have not inserted the disc correctly; insert it correctly.
The disc is scratched or dirty. (Tracks skipped.)
There is moisture on the lens. Wait for about an hour and then try again.
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MP3 cannot be read.
You may not be able to play MP3 if you have copied a multi-session disc that has no
data between sessions.
When creating a multi-session disc, it is necessary to close the session.
The amount of data on the disc is too small. Set the amount of data to greater than
approximately 5 MB.
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Noise is heard or no
sound.
Noise may occur when playing MP3 if recording quality is poor.
Keep this unit away from mobile telephones if the interference is apparent.
Turn the volume up.
Switch the unit off, check and correct the connection, then switch the unit on. Causes
include straining of the speakers through excessive volume or power, and using the
unit in a hot environment.
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Humming heard during
play.
An AC mains lead or fluorescent light is near the cords. Keep other appliances and
cords away from this unit’s cables.
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A beat sound or noise is
heard while receiving a
radio broadcast.
Switch the television or other audio player off or separate it from the unit.
Switch off the portable audio player if connected to “AUX” port.
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A low hum or noise
is heard during AM
broadcasts.
Keep the antenna away from other cables and cords.
Keep the AM antenna away from the unit.
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The picture on the
television near the unit
disappears or stripes
appear on the screen.
The location and orientation of the antenna are incorrect.
The television antenna wire is too close to the unit. Separate the antenna wire of the
television from the unit.
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No response when remote
control buttons are
pressed.
Check that the batteries are inserted correctly. (➡ page 5)•
Display
“--:--”
You plugged the AC mains lead in for the first time and there was a power failure
recently. Set the time. (➡ page 11)
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“ADJUST CLOCK” Clock not set. Adjust the clock accordingly.•
“ADJUST TIMER” Play timer not set. Adjust the play timer accordingly.•
“PGM FULL”
The number of programmed tracks is limited to 24. No further tracks can be
programmed.
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“NO PLAY” A CD-ROM disc that is not CD-DA or MP3 format is inserted. It cannot be played.•
“ERROR” Incorrect operation performed. Read the instructions and try again.•
“F61” or “F76” There is a power supply problem. Consult the dealer.•
“UNLOCKED” Make sure the docking switch is pushed back properly.•
“ILLEGAL OPEN” Sliding door is not in correct position. Turn the unit off and on again.•
“IPOD NO DEV”
The iPod device is not inserted correctly. Read the instructions and try again.
(➡ page 13)
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