34
RQT8221
Troubleshooting guide
Marker Page
A-B Repeat
Specific operation undesirable or unexpected
Sound abnormal or improper
Menus
Picture abnormal or unviewable
Cannot add markers. ≥You cannot add markers. [RAM] [DVD-RW[‹VR›]
≥If the disc’s elapsed play time doesn’t appear on the unit’s display, you cannot add markers.
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Point B is automatically set. ≥The end of an item becomes point B when it is reached. —
A-B Repeat is automatically
canceled.
≥A-B Repeat is canceled when you press [QUICK REPLAY].
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It takes time before play starts. ≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts,
the correct play time will not be displayed. This is normal.
≥This is normal on DivX video.
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Folders deeper than the eighth
layer on a data disc are not
displayed correctly.
[WMA] [MP3]
[JPEG] [MPEG4] [DivX]
≥Folders deeper than the eighth layer are displayed as the eighth layer. —
A menu screen appears during
skip or search. [VCD]
≥This is normal for Video CD’s. —
Playback control menu
doesn’t appear. [VCD]
with
playback control
≥Press [∫] twice and then press [1] (play). —
The program and random play
functions do not work. [DVD-V]
≥These functions do not work with some DVD-Videos. —
Programmed items are not
played. [DVD-V]
≥Some items cannot be played even if you have programmed them. —
The on-screen menu shows “2”
as a soundtrack option when
[AUDIO] is pressed, but the
audio does not change.
[DVD-A]
≥Even if a second soundtrack isn’t recorded, two numbers will normally be shown. —
Play doesn’t start. ≥This unit may not play WMA and MPEG4 that contains still picture data.
≥If playing DivX VOD content, refer to the homepage where you purchased the DivX VOD content.
(Example: www.divx.com/vod) [DivX]
≥If a disc contains CD-DA and other formats, proper playback may not be possible.
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Play restarts from the
beginning of the track when
soundtrack is changed. [DVD-A]
≥This is normal on DVD-Audio. —
Scenes are skipped
intermittently.
[RAM]
[DVD-RW[‹VR›]
[DVD-V]
≥If you change the volume or sound field/quality setting during ADVANCED DISC REVIEW, the
function continues without the on-screen display. Press [ADVANCED DISC REVIEW] again to
cancel the function.
14
Sound distorted. ≥Noise may occur when playing WMA. —
Effects do not work. ≥Some audio effects do not work or have less effect with some discs.
≥Multi Re-master and Dolby Pro Logic II do not work if you have changed the play speed.
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Humming is heard during play. ≥An AC mains lead or fluorescent light is near the subwoofer. Keep other appliances and cables
away from the subwoofer.
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No sound ≥There may be a pause in sound when you change the play speed.
≥Audio may not be output due to how files were created. [DivX]
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17
[Continental[Europe\
Sound mixed.
≥If you are using the SCART (AV) terminal and the audio input terminals (TV AUDIO IN) at the same
time, turn off the connected equipment at one or the other terminals.
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The Setup menu cannot be
accessed.
≥Select “DVD/CD” as the source.
≥Cancel all group, program and random play.
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15
Picture distorted. ≥Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
≥Change “Source Select” in Picture Menu. [DivX]
7
19
Picture size doesn’t fit the
screen.
≥Change “TV Aspect” in the “Video” tab.
≥Use the television to change the aspect. If your television does not have that function, change “4:3
Aspect” in Display Menu.
≥Change the Zoom setting.
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14
Picture stops. [DivX] ≥Picture may stop if the DivX files are greater than 2GB. —
The television may display
incorrectly or colors appear
faded.
≥The unit and television are using different video systems.
[Continental[Europe,[the[Middle[East,[South[Africa,[Saudi[Arabia[and[Kuwait]
Use a multi-system or PAL television.
[Southeast[Asia] Use a multi-system or NTSC television.
≥The system used on the disc does not match your television.
– PAL discs cannot be correctly viewed on an NTSC television.
– This unit can convert NTSC signals to PAL 60 for viewing on a PAL television (“NTSC Disc
Output” in “Video” tab).
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21
Menu is not displayed
correctly.
≥Restore the zoom ratio to “a1.00”.
≥Set “Subtitle Position” in Display Menu to “0”.
≥Set “4:3 Aspect” in Display Menu to “Normal”.
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Auto zoom function does not
work well.
≥Turn off TV’s zoom function.
≥Use the other preset aspect ratios or manual adjustment.
≥
Zoom function may not work well, especially in dark scenes and may not work depending on the type of disc.
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The picture on the television
disappears or stripes appear
on the screen.
≥Mobile telephone chargers can cause some disturbance.
≥If you are using a TV indoor antenna, change to an outdoor antenna.
≥
The television antenna wire is too close to the unit. Separate the antenna wire of the television from the unit.
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Troubleshooting guide
HT885W_En.book Page 34 Thursday, October 20, 2005 12:31 PM
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