4.1 Troubleshooting
138 User Manual
4.1 Troubleshooting
4.1.1 Troubleshooting
Problem Remedy
I cannot make calls using the telephone. • The telephone is locked.
Unlock your telephone. ( 1.5.3
Preventing Other People from Using Your
Telephone (Extension Lock), 2.1.1 Locking
Other Extensions (Remote Extension Lock))
Some features do not function. • System management may restrict certain
features.
Consult your manager or dealer.
I cannot make calls to other extensions
using a proprietary telephone (PT).
• An idle or assigned outside (CO) line is
being seized. The line seized when going off-
hook was changed in personal settings. (
3.1.2 Changing Settings Using Programming
Mode)
If this setting has been changed, press the
INTERCOM button after going off-hook, and
then follow the instructions.
My new telephone does not function
correctly.
• The previous extension's settings have not
been cleared.
Clear the settings and then program your
desired settings again. ( 1.7.8 Clearing
Features Set at Your Extension (Extension
Feature Clear), 3.1.2 Changing Settings Using
Programming Mode, 3.1.3 Customizing the
Buttons)
My PT does not have the button needed
to perform a certain operation.
• Some models do not have certain feature
buttons.
Customize a flexible button to function as
the desired button. ( 3.1.3 Customizing the
Buttons)
Enter the specified feature number instead
of pressing the feature button. ( 1.1.1
Before Operating a Telephone)