FAQs
84
Problem Causes / Actions
3D
Cannot view 3D images
●
Ensure that [3D Mode Selection] is set to [3D]. (p. 28)
●
Some 3D image signals may not be automatically recognised as 3D images. Set [3D
Mode Selection (Manual)] to match the picture format. (p. 28)
●
For some people, the 3D images may be difficult to see, or cannot be seen, especially
in users who have a different level of eyesight between the left and right eyes. Take the
necessary steps (wearing glasses etc.) to correct your eyesight before use.
There is something wrong
with the 3D images
●
Check the setting of [Edge Smoother].
(p. 29)
HDMI
Sound is unusual
●
Set the sound setting of the connected equipment to “2ch L.PCM”.
●
Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p. 35)
●
If digital sound connection has a problem, select analogue sound connection.
(p. 80)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Check the HDMI cable is connected properly.
(p. 72)
●
Turn the TV and equipment off, then turn them on again.
●
Check an input signal from the equipment. (p. 82)
●
Use equipment compliant with EIA/CEA-861/861D.
Network
Cannot connect to the
network
●
Check the LAN cable or wireless LAN is connected properly. (p. 57)
●
Check the connections and settings. (p. 57 - 61)
●
Check the network equipment and network environment.
●
The router may not be set to issue IP address automatically. If the network administrator
prefers to allocate an IP address, set an IP address manually.
(p. 59)
●
The router may be using MAC address filtering (security setting).
Confirm the MAC Address of this TV (p. 35) and set the router to use it.
●
If the problem persists, consult your Internet Service Provider or telecommunications
company.
Cannot select the file
during DLNA operations
●
Is the media server of the connected equipment prepared?
(p. 56)
●
Check applicable data format. (p. 76, 77)
Cannot operate
VIERA Connect
●
Check the connections and settings.
(p. 57 - 61)
●
The server or connected line may be busy now.
Digital TV
●
Due to the digital reception technologies involved, quality of the Digital TV signals may be relatively low in some cases,
despite good reception of
Analogue TV channels
Unable to receive signals
with a high-performance
aerial
●
Install an aerial individually for the TV and VCR (or use a splitter).
TV
VCR
Aerial Input
terminal
Aerial
Output
Aerial Input
(Individual aerial)
(Individual aerial)
Splitter
Aerial
Output
Interference or frozen /
disappearing image in
Digital TV
●
Check [Signal Condition] (p. 41). If [Signal Quality] is displayed in red, check aerial. If
problem persists, consult your local Panasonic dealer
.
●
Try unplugging the mains plug for a few minutes and connecting it again.
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