8100/8200 Monitor Instruction Manual
7 Technical Support
Technical Support is available by phone, fax, or e-mail, the details of which are shown below.
Phone: +44 (0) 1726 879800
Fax: +44 (0) 1726 879801
email: techsupport@partech.co.uk
website: www.partech.co.uk/
To enable us to provide quick and accurate technical support please have the following information ready when you
contact our Customer Support Manager:
• Monitor type, serial number, and software version number.
• Sensor type, and serial number.
• Application details.
• Description of fault.
7.1 Returning Instruments for Repair
If equipment needs to be returned to Partech for repair or service the following address should be used:
SERVICE DEPT.
PARTECH (ELECTRONICS) LTD
CHARLESTOWN
ST AUSTELL
CORNWALL
PL25 3NN
UNITED KINGDOM
Please include the following information with the returned equipment. Also ensure that sensors are adequately
protected for transportation (Advice on packing can be provided by our service department).
• Contact name and phone number.
• Return address for equipment.
• Description of fault or service required.
• Any special safety precautions because of nature of application.
168270IM-02 Issue Date 05/01/2010 Page 12 of 14
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