Handy Polaris – Instruction Manual
4 Technical Support
Technical Support is available by phone, fax, or email, the details of which are shown below.
• Phone: +44 (0) 1726 879800
• Fax: +44 (0) 1726 879801
• Email: techsupport@partech.co.uk
• Website: www.partech.co.uk
To enable us to provide quick and accurate technical support please have the following
information ready when you contact us:
• Serial Number or original purchase details
• Sensor Type, and Serial Number
• Application details
• Description of fault
4.1 Returning Equipment for Repair
If equipment needs to be returned to Partech for repair or service the following address should
be used:
SERVICE DEPARTMENT
PARTECH (ELECTRONICS) LTD
ROCKHILL BUSINESS PARK
HIGHER BUGLE
ST AUSTELL
CORNWALL
PL26 8RA
UNITED KINGDOM
Please include the following information with the returned equipment. Also ensure that
sensors are adequately protected for transportation (Advice on packing can be provided by
our service department).
• Contact name and phone number
• Return address for equipment
• Description of fault or service required
• Any special safety precautions because of nature of application
220416IM-Iss03 Issue Date 22/04/2015 Page 9 of 12
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