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PBS Playtime Pad 2.0 - Customer Support

PBS Playtime Pad 2.0
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29
CAUTION - ELECTRIC DEVICE
Not recommended for children under 3 years of age. As
with all electric products, precautions should be
observed during handling and use to prevent electric
shock.
IMPORTANT SAFETY INFORMATION
All charging functions and mechanisms (AC adapter, car
charger) are intended for adult usage. Children should
not use this device while charging.
CUSTOMER SUPPORT
Visit ematic.zendesk.com for customer support
regarding your device. To submit a request, fill out the
required information online. You will be provided a
ticket number regarding your issue, which you can
refer to when contacting us further.
You can also reach a customer service representative
by calling: 1-888-968-1985.
We are open Monday - Friday 9 AM - 5 PM PST, except
weekends and major holidays. Ematic strongly urges
customers submit an online support ticket before
calling, as this will enable us to better assist you.