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PC-EFTPOS ANZ User Manual

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ANZ
PC-EFTPOS
Quick Reference Guide
PX368
NPT-710
Version 1.02
March 2007
Confidential Page 1 5/23/2007
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PC-EFTPOS ANZ Specifications

General IconGeneral
BrandPC-EFTPOS
ModelANZ
CategoryPayment Terminal
LanguageEnglish

Summary

Using PC-EFTPOS with a POS

ANZ Specific Details

Details specific to ANZ, including help desk numbers and terminal IDs for PC-EFTPOS.

Terminal Functionality Supported by ANZ

Lists EFTPOS functionalities supported by ANZ, covering purchase, cash out, and settlement options.

PC-EFTPOS Overview

EFT-Client Settings Configuration

Explains EFT-Client configuration settings: COM port, host interface, tracing, and printing options.

Eftpos Control Panel Operations

Details how to access and use the EFTPOS control panel for logon, reprint, and diagnostics.

Hardware Installation

PX328 Eftpos Pinpad Setup

Step-by-step guide for installing the PX328 EFTPOS pinpad, including power and PC connections.

NPT-710 Eftpos Terminal Setup

Instructions for installing the NPT-710 EFTPOS terminal, connecting power, PC, and phone lines.

P66 Dial Up Modem Installation

PC-EFTPOS Software Installation

Guide to installing PC-EFTPOS software, covering terminal configuration and password entry.

TMS and Remote Initialisation

Function Key Menus and Configuration

Explains function key menus for memory reset, terminal maintenance, and configuration parameters.

Standalone Mode Configuration

Using Standalone Mode

Terminal Menu Screens Navigation

Describes the menu system, key functions like ENTER, CLEAR, CANCEL, and soft function keys.

Standalone-Lite Menu System Overview

PC-EFTPOS Generated Response Codes

Lists PC-EFTPOS generated response codes, their descriptions, and PINPAD display messages.

Bank Generated Response Codes

TMS Generated Response Codes

Argent Error Codes and Status

Argent Basics and Startup Codes

Explains Argent basics, startup status codes, and display interpretations for the terminal adaptor.

ATA Seven Segment Display Codes

Details the seven-segment display codes for the Argent Terminal Adaptor during startup.

CLNP Error Codes

Settlement Receipts and Options

Settlement and Totals Receipt Formats

Details formats for Settlement, Last Totals, Summary Totals, and Sub Totals receipts.

Receipt Layouts

Logon, Debit, and Merchant Receipts

Details the layout of Logon, Debit Card, and Merchant receipts, including transaction details.

Trouble Shooting

Installation Problems

Addresses common installation issues: pinpad offline, logon failures, and client connectivity.

Transaction and Hardware Problems

Covers transaction processing issues, hardware failures, and pinpad malfunctions.

Communication Problems

Guides on resolving communication issues: modems, dial-up errors, and Argent line connections.

Common Dial-up Errors

Lists common dial-up errors (no dial tone, line busy) and troubleshooting steps.

Argent Line Connection

Details Argent line requirements and connecting the Argent Terminal Adaptor to the PC.

Contact Information for Assistance

ANZ Transaction and Support

Provides contact details for ANZ financial transaction enquiries and credit card authorisations.

Hardware and Software Support

Directs users to their POS vendor for hardware and software assistance.

Argent and PC-EFTPOS Support

Lists contacts for Telstra Argent Help Desk and PC-EFTPOS support.