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MAINTENANCE
Trouble Shooting Guide
PROBLEM INDICATORS PROBLEM CAUSE CORRECTIVE ACTION
Clean with Omni-Cleaner Plus®
(part no. 30 06 934) following instructions
on bottle. Scrub chamber with Bon-Ami®
or Scotch-Brite®. Use distilled quality water
(water with 0-5 PPM dissolved solids) water
only.
Remove some packages/articles for faster steam
flow.
Call authorized service representative.
Follow “Preparation and Loading” instructions.
Raise front of unit by turning front feet down until
front is 1/4 inch higher than rear.
Clean filter in ultrasonic cleaner. Adjust fill line filter
to center bottom of chamber. Replace if air and
water cannot freely pass through filter.
Clean gasket and door ring or replace gasket if cut.
Call authorized service representative.
Call authorized service representative.
Call authorized service representative.
Drain some water. Fill to bottom of openings
in fill cup.
Replace condenser tube.
Reset building circuit breaker.
Be sure main power switch/circuit breaker on back
of unit is on.
Minerals in water or on contents (using tap
water).
Mineral buildup on chamber wall or water
spots on chamber and contents.
Load too large. Steam pushing out air too
slowly.
Unit takes an excessive amount of time
(over 20 minutes from a warm start)
to reach required sterilization temperature.
Leak in valves.
Moisture evident in packs or wraps after dry-
ing cycle.
Overloaded chamber.
Chamber tilted forward resulting in water left in
chamber after venting.
Fill line filter (inside chamber) clogged or not
properly installed, resulting in too much water
remaining in chamber after venting.
Water collects in bottom of chamber when unit
is not in “Fill” cycle.
Leaking fill/solenoid valve.
Unit drips on counter from door during cycle.
Hole in condensing coil.
Debris on gasket or door ring. Cut in gasket.
Water comes out of fill opening on top of
case when unit vents to reservoir.
Reservoir overfilled.
Cracked condenser tube causing turbulence
under fill opening.
No power to wall receptacle.
Master power switch is not turned on.
Unit will not turn on.
Call authorized service representative.Defective electronics.
Dark stains on instruments. Electroplating. Do not mix dissimilar metals in the same package.
Separate carbon steel, aluminum chrome and brass
from stainless steel trays by using a tray liner.
Chlorine stains. Do not use toweling or packaging which may con-
tain chlorine bleach residue.
Chamber surfaces become cracked. Chlorine. NEVER use chlorine cleansers or materials in
chamber. Wrapping materials should not be
cleaned with chlorinated bleaches. Use only dis-
tilled quality water (water with 0-5 PPM dis-
solved solids) water. Call authorized service
representative.
Unit clicks, but no display; unit shuts off inter-
mittently in mid-cycle.
Door leaks on 10 inch autoclave.
Instruments become rusted or stained.
Malfunctioning connector cable.
Lip of tray rest is in front of the water dam.
Minerals and metals in reservoir or chamber.
Call authorized service representative.
Place lip behind water dam.
Use only distilled quality water (water with 0-
5 PPM dissolved solids) or deionized water for
auto-claving. Clean and flush reservoir/cham-
ber.
Drying time not adequate for load.
Call authorized service representative.
Cold sterilization residue. Wash thoroughly before loading.
Increase drying time. (see Programming)
Inspect pack for proper wrap. Basins, kits and other
utensils should be prepared as individual packs.
Inadequate drying air penetration due to tight
pack wrapping or condensation from packs.
Wet layer in pack.
Drying air intake filter clogged.
Drying pump not operating properly.
Wait 30 minutes to start sterilizing cycle after power
is turned on.
Unit run without preheating.
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