Q: How long should I process my training session for my pet?
A: Training sessions should be kept positive and short, it is better for
about 10-15 minutes long each time
Q: What are the proper levels of Vibration and Static Stimulation
for my pets?
A: Try to nd the best suitable levels of Vibration and Static
Stimulation for your pet starting from the lowest level. Excessive
levels of stimulation shall cause strong response from your pet.
WARRANTY
This product is covered with PETDIARY product and labor warranty
for 12 months from the date of its original purchase. You will be
given a warranty extension to 12 months if the product is registered
on our website (www.petdiarycollar.com).
Any defective part will be repaired or replaced at no charge if the
appliance has not been tampered with and has been used
according to these printed directions.
If any problems occur, please contact PETDIARY support team
(support@petdiary.net) immediately to launch a warranty claim.
Specify model number and your Amazon order number. Our
Consumer Service Representative will respond within 1 business
day, advise you how to correct the problem yourself, or instruct you
on how to return the defective unit back to us for repair or
replacement.
We can only provide after sales service for products that are sold
by PETDIARY or PETDIARY authorized retailers and distributors. If you
have purchased your unit from a different place,please contact
your seller for return and warranty issues.
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