Service Modes, Error Codes, and Fault Finding
EN 24 L11M1.1L LA5.
2011-Jun-24
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5.6.3 No Picture
When you have no picture, first make sure you have entered
the correct display code.
See Display Option Code Selection
for the instructions.
5.6.4 Unstable Picture via HDMI input
Check (via ComPair) if HDMI EDID data is properly
programmed.
5.6.5 No Picture via HDMI input
Check if HDCP key is valid. This can be done in CSM.
5.6.6 HDMI CEC Not Functioning
Go to Home/Menu ->Setup -> Installation -> Preference and
set the Easylink option to “on”. Also check if the connected
device is CEC enabled.
5.6.7 TV Will Not Start-up from Stand-by.
Possible Stand-by Controller failure. Reflash the SW.
5.7 Repair Policy TCON Boards
Thriller sets (xxPFL3x06D/xx) in the 40" range have an
additional “Philips” TCON board (diagram T01). This board
should be swapped separately from the bare LCD panel.
Alignment can be done using ComPair. All other TCON boards
come with the LCD panel and should be swapped together as
one entity.
5.8 Software Upgrading
5.8.1 Introduction
It is possible for the user to upgrade the main software via the
USB port. This allows replacement of a software image in a
stand alone set. A description on how to upgrade the main
software can be found in the DFU or on the Philips website.
5.8.2 Main Software Upgrade
Automatic Software Upgrade
In “normal” conditions, so when there is no major problem with
the TV, the main software and the default software upgrade
application can be upgraded with the “autorun.upg” (FUS part
in the one-zip file). This can also be done by the consumers
themselves, but they will have to get their software from the
commercial Philips website or via the Software Update
Assistant in the user menu (see DFU). The “autorun.upg” file
must be placed in the root of your USB stick.
How to upgrade:
1. Copy the “autorun.upg” file to the root of an USB stick.
2. Insert the USB stick in the side I/O while the set is “on”.
The TV will prompt an upgrade message. Press “Update”
to continue, after which the upgrading process will start. As
soon as the programming is finished, the set must be
restarted.
In the “Setup” menu you can check if the latest software is
running.
5.8.3 How to Copy NVM Data to/from USB
Write NVM Data to USB
1. Insert the USB stick into the USB slot while in SAM mode.
2. Execute the command "NVM Copy" > "NVM Copy to USB",
to copy the NVM data to the USB stick. The NVM filename
on the USB stick will be named
"L11M11L_NVM_T2U.BIN" (this takes a couple of
seconds).
Write NVM Data to TV
1. First, ensure (via a PC) that the filename on the USB stick
has the correct format: "L11M11L_NVM_U2T.BIN".
2. Insert the USB stick into the USB slot while in SAM mode.
3. Execute the command "NVM Copy" > "NVM Copy from
USB" to copy the USB data to NVM (this takes about a
minute to complete).
To write an NVM mask to the TV, ensure that the mask has the
correct format: "L11M11L_NVM_U2T.MAK" (0x00 to write
protect, 0xFF to overwrite).
Important: The file must be located in the "/Repair" directory
of the USB stick.
5.8.4 How to Copy EDID Data to/from USB
Write EDID Data to USB
1. Insert the USB stick into the USB slot while in SAM mode.
2. Execute the command "NVM Copy" > "EDID Copy to
USB", to copy the EDID data to the USB stick. The
filename on the USB stick will be named
"L11M11L_EDID_T2U.BIN" (this takes a couple of
seconds).
Write EDID Data to TV
1. First, ensure (via a PC) that the filename on the USB stick
has the correct format: "L11M11L_EDID_U2T.BIN".
2. Insert the USB stick into the USB slot while in SAM mode.
3. Execute the command "NVM Copy" > "EDID Copy from
USB" to copy the USB data to EDID (this takes about a
minute to complete).
Important: The file must be located in the "/Repair" directory
of the USB stick.
5.8.5 How to Copy the Channel List to/from USB
Write Channel List Data to USB
1. Insert the USB stick into the USB slot while in SAM mode.
2. Execute the command "Channel list Copy to USB", to copy
the channel list data to the USB stick. The filename on the
USB stick will be named "L11M11L_CHTB_T2U.BIN" (this
takes a couple of seconds).
Write Channel List Data to TV
1. First, ensure (via a PC) that the filename on the USB stick
has the correct format: "L11M11L_CHTB_U2T.BIN".
2. Insert the USB stick into the USB slot while in SAM mode.
3. Execute the command "Channel list Copy from USB" to
copy the USB data to the TV (this takes about a minute to
complete).
Important: The file must be located in the "/Repair" directory
of the USB stick.
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