Philips AC0650 - Troubleshooting Common Issues

9EN
7 Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in your
country�
Problem Possible solution
The appliance does not
work even though it is
plugged in�
•
The lter replacement alert is ashing but you have not replaced the
corresponding lter. As a result, the appliance is now locked. In this case,
replace the lter and reset the lter lifetime counter.
The airow that comes
out of the air outlet is
signicantly weaker
than before�
•
The surface of the lter is dirty. Clean the surface of the lter (see the
chapter “Cleaning”).
The air quality does not
improve, even though
the appliance has been
operating for a long
time�
•
Check if the packing material is removed from the lter.
•
Make sure that the lter is properly installed.
•
Room size is large or the outdoor air quality is poor. For optimum
purication performance, please close the doors and windows when
operating the air purier.
•
There are indoor pollution resources� For instances, smoking, cooking,
incense�
•
Filter reaches the end of life. Replace the lter with a new one.
The appliance produces
a strange smell�
•
The rst few times you use the appliance, it may produce a plastic smell.
This is normal� However, if the appliance produces a burnt smell even if
removing the lter, contact your Philips dealer or an authorized Philips
service center. The lter may produce smell after being used for a while
because of the absorption of indoor gases� It’s recommended that you
reactivate the lter by putting it in direct sunlight for repeated use. If
odor still exists, replace the lter.
The appliance is extra
loud�
•
Check if the packing of the lter is removed.
•
The appliance will run in high speed when the air quality is poor, which
will causes higher noises� When using the appliance in a bedroom at
night, choose the Sleep speed�
•
if anything drops into air outlet, it may also cause abnormal loud sounds�
Immediate turn o appliance, turn appliance upside down, to get
foreign objectives out of appliance.
The appliance still
indicates that I need
to replace a lter, but I
already did�
•
Perhaps you did not reset the lter lifetime counter. Switch on the
appliance. Then press and hold the mode switch button ( ) for
3 seconds until disappears�