10 EN
Problem Possible solution
The Wi-Fi setup is not
successful�
• If the router your appliance is connected to is dual – band and currently
it is not connecting to a 2.4GHz network, please switch to another band
of the same router (2.4GHz) and try to pair your purier again. 5GHz
networks are not supported�
• Web authentication networks are not supported�
• Check if the appliance is within range of the Wi-Fi router� You can try to
locate the air purier closer to the Wi-Fi router.
• Check if the network name is correct� The network name is casesensitive�
• Check if the Wi-Fi password is correct� The password is casesensitive�
• Retry the setup with the instructions in the chapter “Wi-Fi connection”).
• The Wi-Fi connectivity can be interrupted by electromagnetic or other
interferences. Keep the appliance away from other electronic devices that
may cause interferences�
• Check if the mobile device is in airplane mode. Make sure to have the
airplane mode deactivated when connecting to the Wi-Fi network�
• Consult the help section in the app for extensive and up-to-date
troubleshooting tips�
8 Notices
This appliance complies with the applicable standards and regulations regarding exposure to
electromagnetic elds.
Recycling
Do not throw away the product with the normal household waste at the end of its life, but hand it in at
an ocial collection point for recycling. By doing this, you help to preserve the environment.
Follow your country's rules for the separate collection of electrical and electronic products� Correct
disposal helps prevent negative consequences for the environment and human health�
9 Warranty and support
Philips oers a 2-year warranty on this product after purchase. This warranty is not valid if a defect is
due to incorrect use or poor maintenance. More information is available online, please visit our website
www�philips�com/support�
Order parts or accessories
If you have to replace a part or want to purchase an additional part, go to your Philips dealer or visit
www�philips�com/support�
If you have problems obtaining the parts, please contact the Philips Consumer Care Center in your
country (you can nd its phone number in the worldwide guarantee leaet).