16 EN
Problem Possible solution
The color of the air
quality light always
stays the same.
•
The particle sensor is dirty. Clean the particle sensor (see
the chapter “Cleaning and maintenance”).
The appliance
produces a strange
smell.
•
The rst few times you use the appliance, it may produce
a plastic smell. This is normal. However, if the appliance
produces a burnt smell even if removing lters, contact
your Philips dealer or an authorized Philips service
center. The lter may produce smell after being used for
a while because of the absorption of indoor gases. It’s
recommended that you reactivate the lter by putting it in
direct sunlight for repeated use. If odor still exists, replace
the lter.
The appliance is
extra loud.
•
It's normal if the appliance runs at the Turbo mode.
•
In the Auto mode, if the appliance is too loud, maybe the
appliance runs at high speed because air quality becomes
worse. You can choose the Sleep mode.
•
If there is abnormal sound, contact the Consumer Care
Center in your country.
•
If anything drops into air outlet, it may also cause
abnormal loud sound. Immediate turn o appliance, turn
appliance upside down, to get foreign objectives out of
appliance�
The appliance still
indicates that I
need to replace a
lter, but I already
did.
•
Perhaps you did not reset the lter lifetime counter. Switch
on the appliance. Then touch and hold the and for
3seconds.
Error code “E1”
displays on the
screen.
•
The motor has malfunctions. Contact the Consumer Care
Center in your country.